Dear customer,
Thank you for using Windows XP. Sorry to hear about the problem. The Microsoft Fix it Center forum is limited to the Fix it Center tool only. To better assist you regarding your issue, please try reposting your question to the maintenance related forum on
the Microsoft Answers portal for Windows XP at
http://social.answers.microsoft.com/Forums/en-US/xpperformance/threads?filter=answered.
Regards
Daniel Chow
Sr. Software Development Engineer
Product Quality and Online
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