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Crystal Report Basic for VS2008 64 bit installs again and again from Setup.exe

Answered Crystal Report Basic for VS2008 64 bit installs again and again from Setup.exe

  • 16 maja 2012 09:28
     
     
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    Hi to all,

    We are using Crystal reports in our windows application in .net 3.5 application using VS2008 Professional Edition.

    Also created Setup.exe with having prerequisite to install both 32bit and 64 bit Crystal Report Basic VS2008 on 64 bit machine.

    After making the 32 bit installer when we are executing the setup for the first time, it is working fine on 64 bit as asking user to install crystal report for x86 and x64 installation.

    But after successful installation when we again executes the set up, its again prompting to install crystal report run time though crystal report VS2008 for x86 and x64 are already installed.

    The above scenario is working fine for 32 bit machine.

    Can any one suggest what condition needs to be added in the product.xml (Boots trapper) to bypass the install process if already installed.

    Thank you so much for reading my question. Any help is greatly appreciated!!

    Waiting for reply..

    Thanks,

    -Smarajit

     

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  • 17 maja 2012 06:22
     
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    Hi Smarajit,

    Thank you for posting in the MSDN forum.

    Based on your description, I’m afraid that it is not the correct forum, since this forum is to discuss the VS debugger tool.

    It seems that it is related to the Crystal reports, and maybe you could post this issue here. Anyway, it is not a VS debugger tool issue. I am moving your question to the moderator forum ("Where is the forum for..?"). The owner of the forum will direct you to a right forum. Thanks for your understanding.

    Best Regards,

    Jack Zhai [MSFT]
    MSDN Community Support | Feedback to us

     
  • 17 maja 2012 08:28
     
     
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    Hi Jack,

    Thanks for your reply and suggestion.

    We will post this issue in the related forum.

    Regards,

    -Smarajit