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Microsoft Security essentials Alerts

    Pergunta

  • Adware:Win32/Opencandy

    Risk: Medium

    File name:

    A0007885.exe, A0007885.exe->(inno#000258)

    C:\Documents and settings\Jason\LocalSettings\Temp\is-NLJ8N.tmp\OCSetupHlp.dll

    C:\Documents and settings\Jason\LocalSettings\Temp\is-6TN0C.tmp\OCSetupHlp.dll

    How do I remove this threat manually without damaging the system the website download I got this infection from was www.any-video-conerter.com.

    segunda-feira, 28 de março de 2011 04:25

Respostas

  • You're in the wrong forum.

    Microsoft Security Essentials forums are here: http://social.answers.microsoft.com/Forums/en-US/category/mse

    The infected files are in your temp files, so removing the malware should have no impact on your system.

    Start here - https://support.microsoftsecurityessentials.com/

    and select the link that says - I think my computer is infected - and then select the support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help  from Microsoft for virus and spyware infections.

     

    -steve

     

     


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    segunda-feira, 28 de março de 2011 14:09
    Moderador

Todas as Respostas

  • You're in the wrong forum.

    Microsoft Security Essentials forums are here: http://social.answers.microsoft.com/Forums/en-US/category/mse

    The infected files are in your temp files, so removing the malware should have no impact on your system.

    Start here - https://support.microsoftsecurityessentials.com/

    and select the link that says - I think my computer is infected - and then select the support option for phone, chat or email (options will vary by Region)

    If you are in North America, you can call 866-727-2338 for free help  from Microsoft for virus and spyware infections.

     

    -steve

     

     


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    segunda-feira, 28 de março de 2011 14:09
    Moderador
  • So it's nt malware on my computer so i am safe.


    Fart
    segunda-feira, 18 de abril de 2011 04:14