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CRM 2011 Error Tracking emails.

Spørgsmål CRM 2011 Error Tracking emails.

  • quarta-feira, 1 de junho de 2011 10:40
     
     
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    Greetings,

    We are having a problem with one of our clients where we get an error while tracking an email.

    Error message :

    "An error occurred promoting this item to Microsoft Dynamics CRM. The Microsoft Dynamics CRM server could not be contacted or the user has insufficient permissions to perform this action"

    The user has the system admin security role , I tried clearing his temporary internet files and that fixed the problem for 1 week or so but the problem has resurfaced, any ideas or suggestions would be greatly appreciated in trying to fix this problem.

    Halldór Jóhannsson
     

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  • terça-feira, 15 de maio de 2012 13:43
     
     
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    I am experiencing the same issue.  Have you found a resolution to this issue since posting?
     
  • terça-feira, 15 de maio de 2012 19:38
     
     
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    Hi

    Can you share the trace file?

    Thanks,
    Monica