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Adding appintments into Cases

Pregunta Adding appintments into Cases

  • quinta-feira, 3 de maio de 2012 19:02
     
     
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    I added the appiontments to the details in Cases. However when I go to Actions and add an appointment it does not show up in the cases sections. It only show uo in the Service Calendar. How do I get it to show in the Cases side too.
     

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  • quinta-feira, 3 de maio de 2012 20:19
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    Hi,

    Appointments that are set regarding a case will appear in the activities navigation pane (and closed activities when complete).

    You don't need to customise and add another relationship.

    Rob

    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011