CRM 2011 for Outlook connection challenge

• quinta-feira, 16 de fevereiro de 2012 23:08

   

   
  

  0

  Hi,

  We have an on-premise CRM install with IFD and ADFS setup. Internal and external users can all connect via the web client. Some users can connect via the Outlook client and some cannot. Those that cannot get the 'Cannot authenticate' error. Here is the trace log, I believe the key line is 'Attempt to retrieve user's upn (user principle name) failed.' Any help is really appreciated as this is causing some major headaches.

  # CRM Tracing Version 2.0
  # LocalTime: 2012-02-16 22:41:21.890
  # Categories: *:Verbose
  # CallStackOn: Yes
  # ComputerName: LT103818
  # CRMVersion: 5.0.9690.1992
  
  [2012-02-16 22:41:21.890] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:    4(WorkaroundForUserPreferenceChangingHang) |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose | ThreadHelper.ThreadStart_Context
  at ThreadHelper.ThreadStart_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
  at ThreadHelper.ThreadStart(Object obj)
  >Created dummy variables: False Color [Empty] {X=0,Y=0,Width=1280,Height=769}
  [2012-02-16 22:41:23.531] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    7(MSCRM:-NotificationManager.NotificationWatcherThreadProc) |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Warning | ThreadHelper.ThreadStart_Context
  at ThreadHelper.ThreadStart_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
  at ThreadHelper.ThreadStart(Object obj)
  >NotificationWatcherThread Started. 
  [2012-02-16 22:41:28.812] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    5(MSCRM:-RegistryWatcher.RegTrackerThreadProc) |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error | RegistryCollection.UpdateCollection
  at RegistryCollection.UpdateCollection(Object sender, EventArgs e)
  at RegistryWatcher.RegTrackerThreadProc()
  at ThreadHelper.ThreadStart_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
  at ThreadHelper.ThreadStart()
  >Error occurred while refreshing registry cache, cache has been cleared. Exception: System.IO.IOException: No more data is available.
  
  
     at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
     at Microsoft.Win32.RegistryKey.GetValueNames()
     at Microsoft.Crm.RegistryCollection.UpdateCollection(Object sender, EventArgs e)
  [2012-02-16 22:41:51.218] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ClientAuthConfiguration.TryGetContextUserUpn
  at ClientAuthConfiguration.TryGetContextUserUpn(String& value)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Attempt to retrieve user's upn (user principle name) failed. Exception type:System.DirectoryServices.AccountManagement.PrincipalServerDownException
  Message:The server could not be contacted.
  StackTrace:
     at System.DirectoryServices.AccountManagement.PrincipalContext.ReadServerConfig(String serverName, ServerProperties& properties)
     at System.DirectoryServices.AccountManagement.PrincipalContext.DoServerVerifyAndPropRetrieval()
     at System.DirectoryServices.AccountManagement.PrincipalContext..ctor(ContextType contextType, String name, String container, ContextOptions options, String userName, String password)
     at System.DirectoryServices.AccountManagement.PrincipalContext..ctor(ContextType contextType)
     at System.DirectoryServices.AccountManagement.UserPrincipal.get_Current()
     at Microsoft.Crm.Outlook.ClientAuth.ClientAuthConfiguration.TryGetContextUserUpn(String& value)
  [2012-02-16 22:42:13.921] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ClientAuthProvider`1.HandleAuthenticationFailures
  at ClientAuthProvider`1.HandleAuthenticationFailures(Action method)
  at ClaimsBasedAuthProvider`1.AuthenticateHomeRealm()
  at ClaimsBasedAuthProvider`1.SignIn()
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Exception when trying to authenticate:System.ServiceModel.Security.MessageSecurityException: Unable to create token reference.
  
  
  Server stack trace: 
     at System.ServiceModel.Security.Tokens.SecurityTokenParameters.CreateGenericXmlTokenKeyIdentifierClause(SecurityToken token, SecurityTokenReferenceStyle referenceStyle)
     at System.ServiceModel.Security.Tokens.IssuedSecurityTokenParameters.CreateKeyIdentifierClause(SecurityToken token, SecurityTokenReferenceStyle referenceStyle)
     at System.ServiceModel.Security.SendSecurityHeader.SignWithSupportingTokens()
     at System.ServiceModel.Security.SendSecurityHeader.CompleteSecurityApplication()
     at System.ServiceModel.Security.SecurityAppliedMessage.OnWriteMessage(XmlDictionaryWriter writer)
     at System.ServiceModel.Channels.Message.WriteMessage(XmlDictionaryWriter writer)
     at System.ServiceModel.Channels.BufferedMessageWriter.WriteMessage(Message message, BufferManager bufferManager, Int32 initialOffset, Int32 maxSizeQuota)
     at System.ServiceModel.Channels.TextMessageEncoderFactory.TextMessageEncoder.WriteMessage(Message message, Int32 maxMessageSize, BufferManager bufferManager, Int32 messageOffset)
     at System.ServiceModel.Channels.HttpOutput.SerializeBufferedMessage(Message message)
     at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
     at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
     at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
     at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
     at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
  
  
  Exception rethrown at [0]: 
     at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
     at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)
     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)
     at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Issue(AuthenticationCredentials authenticationCredentials)
     at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.AuthenticateInternal(AuthenticationCredentials authenticationCredentials)
     at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Authenticate(SecurityToken securityToken)
     at Microsoft.Xrm.Sdk.Client.DiscoveryServiceConfiguration.Authenticate(SecurityToken securityToken)
     at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.<AuthenticateHomeRealm>b__2()
     at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvider`1.HandleAuthenticationFailures(Action method)
  [2012-02-16 22:42:14.000] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:   13 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ClaimsBasedAuthProvider`1.AuthenticateHomeRealm
  at ClaimsBasedAuthProvider`1.AuthenticateHomeRealm()
  at ClaimsBasedAuthProvider`1.SignIn()
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Crm Exception: Message: Authentication failed, ErrorCode: -2147204335
  [2012-02-16 22:42:14.031] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:   13 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info | MiniDump.CreateDumpInternal
  at MiniDump.CreateDumpInternal(MiniDumpReasons reason, Exception exception)
  at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace)
  at ClaimsBasedAuthProvider`1.AuthenticateHomeRealm()
  at ClaimsBasedAuthProvider`1.SignIn()
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >MiniDump: TraceDirectory setting not set or missing. Defaulting to temporary folder.
  [2012-02-16 22:42:14.046] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ClientAuthProvidersFactory`1.SignIn
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Silent sign-in failed and requested UiMode is silentonly. Failing authentication process.
  [2012-02-16 22:42:14.062] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error | DeploymentsInfo.InternalLoadOrganizations
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Exception during Signin Microsoft.Crm.CrmException: Authentication failed
     at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.AuthenticateHomeRealm()
     at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.SignIn()
     at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
     at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
     at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  [2012-02-16 22:42:15.968] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose | ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn
  at ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Creating a client authentication form.
  [2012-02-16 22:42:16.000] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ClientAuthConfiguration.TryGetContextUserUpn
  at ClientAuthConfiguration.TryGetContextUserUpn(String& value)
  at ClientAuthForm..ctor(Credential credentials, Boolean allowPhysicalStore, PassportConfiguration passportConfig, Uri endPoint, IClientOrganizationContext context)
  at ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Attempt to retrieve user's upn (user principle name) failed. Exception type:System.DirectoryServices.AccountManagement.PrincipalServerDownException
  Message:The server could not be contacted.
  StackTrace:
     at System.DirectoryServices.AccountManagement.PrincipalContext.ReadServerConfig(String serverName, ServerProperties& properties)
     at System.DirectoryServices.AccountManagement.PrincipalContext.DoServerVerifyAndPropRetrieval()
     at System.DirectoryServices.AccountManagement.PrincipalContext..ctor(ContextType contextType, String name, String container, ContextOptions options, String userName, String password)
     at System.DirectoryServices.AccountManagement.PrincipalContext..ctor(ContextType contextType)
     at System.DirectoryServices.AccountManagement.UserPrincipal.get_Current()
     at Microsoft.Crm.Outlook.ClientAuth.ClientAuthConfiguration.TryGetContextUserUpn(String& value)
  [2012-02-16 22:42:18.312] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Verbose | Form.OnClosing
  at Form.OnClosing(CancelEventArgs e)
  at Form.CheckCloseDialog(Boolean closingOnly)
  at Form.WmClose(Message& m)
  at Form.WndProc(Message& m)
  at ControlNativeWindow.OnMessage(Message& m)
  at ControlNativeWindow.WndProc(Message& m)
  at NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
  at UnsafeNativeMethods.SendMessage(HandleRef hWnd, Int32 msg, Int32 wParam, Int32 lParam)
  at Control.SendMessage(Int32 msg, Int32 wparam, Int32 lparam)
  at Form.Close()
  at ClientAuthForm.CancelButton_Click(Object sender, EventArgs e)
  at Control.OnClick(EventArgs e)
  at Button.OnClick(EventArgs e)
  at Button.OnMouseUp(MouseEventArgs mevent)
  at Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
  at Control.WndProc(Message& m)
  at ButtonBase.WndProc(Message& m)
  at Button.WndProc(Message& m)
  at ControlNativeWindow.OnMessage(Message& m)
  at ControlNativeWindow.WndProc(Message& m)
  at NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
  at UnsafeNativeMethods.DispatchMessageW(MSG& msg)
  at ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
  at ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
  at ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
  at Application.RunDialog(Form form)
  at Form.ShowDialog(IWin32Window owner)
  at ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >The auth form is closing.
  [2012-02-16 22:42:18.453] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:   13 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn
  at ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Crm Exception: Message: Authentication was canceled., ErrorCode: -2147167708
  [2012-02-16 22:42:18.453] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:   13 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Info | MiniDump.CreateDumpInternal
  at MiniDump.CreateDumpInternal(MiniDumpReasons reason, Exception exception)
  at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException, Boolean enableTrace)
  at ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
  at ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
  at DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >MiniDump: TraceDirectory setting not set or missing. Defaulting to temporary folder.
  [2012-02-16 22:42:18.453] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:f9c4ca3b-1f17-40b1-bc8f-07b4513ebd47 |Thread:   13 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error | DeploymentsInfo.InternalLoadOrganizations
  at DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  at DeploymentsInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow)
  at ServerForm.LoadOrganizations(Boolean forceUI)
  at ServerForm.<InitializeBackgroundWorkers>b__0(Object sender, DoWorkEventArgs e)
  at BackgroundWorker.OnDoWork(DoWorkEventArgs e)
  at BackgroundWorker.WorkerThreadStart(Object argument)
  at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
  at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
  at AgileAsyncWorkerItem.DoAsyncCall()
  at AgileAsyncWorkerItem.ThreadPoolCallBack(Object o)
  at QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
  at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at ThreadPoolWorkQueue.Dispatch()
  at _ThreadPoolWaitCallback.PerformWaitCallback()
  >Exception during Signin Microsoft.Crm.Outlook.ClientAuth.CrmClientAuthException: Authentication was canceled.
     at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.RetrieveUserCredentialsAndSignIn(Uri endPoint, Credential credentials, Form parentWindow, Boolean retryOnError, IClientOrganizationContext context)
     at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
     at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
     at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
  
  

  
  

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