Legal Product Key won´t be validated ????

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sábado, 13 de maio de 2006 21:30

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Hi,

I needed to do a fresh reinstall of my laptop. I was confident to be able to do it since my laptop is from a well known brand with a legal product key for Windows XP Home edition. My surprise is that now I am not able to validate the installation. Checked several times if I was typing the key incorrectly but that's not the case. Now I have to wait until next working day to be able to phone Cstomer Service and see what the problem is.

I do understand the reasons for the meures, but for sure Microsoft should be doing this easier for the legal customers.

It looks easier to install an ilegal copy of XP.

What is even worst is that to make my OS less risky agains the millions of exploits in the wild for this product, I need to install the updates.... and I can't do it untill it has been validated. Ok. Thanks. I will shut down my Microsoft OS and keep using one of the flavours of Linux.

Hope someone can help.
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sábado, 13 de maio de 2006 21:54

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Did you reinstall Windows XP using your computer manufacturer's original restore or reinstallation CD and the Product Key affixed to the PC?
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domingo, 14 de maio de 2006 06:10

MCSE Crew wrote:

Hi,

I needed to do a fresh reinstall of my laptop. I was confident to be able to do it since my laptop is from a well known brand with a legal product key for Windows XP Home edition. My surprise is that now I am not able to validate the installation. Checked several times if I was typing the key incorrectly but that's not the case. Now I have to wait until next working day to be able to phone Cstomer Service and see what the problem is.

I do understand the reasons for the meures, but for sure Microsoft should be doing this easier for the legal customers.

It looks easier to install an ilegal copy of XP.

What is even worst is that to make my OS less risky agains the millions of exploits in the wild for this product, I need to install the updates.... and I can't do it untill it has been validated. Ok. Thanks. I will shut down my Microsoft OS and keep using one of the flavours of Linux.

Hope someone can help.

MSCE:

What is the validation failure message you're recieving?

download the WGA Diagnostics tool here:

- http://go.microsoft.com/fwlink/?linkid=52012

Please copy and paste its output here so we can better serve you.

-Phil Liu

domingo, 14 de maio de 2006 08:18

Hi there,

Thank you for your response. Yes, I am reinstallin using the recovery cd of Compaq for my laptop, and using the product key of the COA sticker.

Thank you for the diag tool. I an not sure what I should be looking for but here s a copy of the diagnostic. Any help. Thank you.

WGA Diagnostic Data (1.5.0526.1):
--------------------
Genuine Validation Status: Not Activated
Windows Product Key: *****-*****-FQBXW-9JW39-VBMBB
Windows Product Key Hash: I have deleted the hashed product key

Windows Product ID: 55686-OEM-2148193-64288
Windows Product ID Type: 3
Windows License Type: COA/Sysem Builder
Windows OS version: 5.1.2600.2.00010300.1.0.hom
Download Center code: CXLC4G
ID: a7b244ff-2d68-448c-8e22-5907cbd9a260
Is Admin: Yes
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.5.512.0.
Signature Type: Microsoft.
Validation Diagnostic:

Scan: Complete
Cryptography: Complete

Office Status: 109
Office Diagnostics: B4D0AA8B-467-80070002

Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Archivos de programa\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:

Office Details: <GenuineResults><MachineData><UGUID>a7b244ff-2d68-448c-8e22-5907cbd9a260</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><PID>55686-OEM-2148193-64288</PID><PIDType>3</PIDType><SID>S-1-5-21-220523388-1383384898-1343024091</SID><SYSTEM><Manufacturer>Hewlett-Packard </Manufacturer><Model>Presario 2500 (DM666A) </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>KF_KH.F.12</Version><SMBIOSVersion major="2" minor="3"/><Date>20030822******.******+***</Date></BIOS><HWID>250001010201000001010201019EFE1D7381D34A4A0DB2E58ACE41884A843AEB2100000000</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar GMT(GMT+00:00)</TimeZone></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

domingo, 14 de maio de 2006 08:26

Phil,

The exact error message is that the product key is incorrect ???

Is not an error saying the it is in use or unable to connect to the validation server. No, product key incorrect. I have a Mcrosoft sticker under my HP Compaq computrer. I am tho only owner of this laptop and it is from a trushtworthy seller.

Is it due to configuration of active X in IE? If so, it has the default configuration.

Thank you for your help.

Marcado como Resposta Carl-S quarta-feira, 23 de julho de 2008 21:34

domingo, 14 de maio de 2006 11:32

if no product key incorrectproduct key incorrect

then why im i keep getting these messege ?

domingo, 14 de maio de 2006 11:49

should i download the Diagnostics tool ?