live one care

terça-feira, 16 de fevereiro de 2010 14:35

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When my computer is rebooted...my live one care shut off and I can't get it turned back on to monitor viruses and spyware?

terça-feira, 16 de fevereiro de 2010 15:14

Moderador

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Try running the virus and spyware repair tool - http://social.microsoft.com/Forums/en-US/onecareanti-virus/thread/0c3905ab-672e-41c4-9be8-8f0f1636f123 If the repair tool does not resolve the problem you can contact support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marcado como Resposta Stephen BootsMVP, Moderator terça-feira, 16 de fevereiro de 2010 17:02
terça-feira, 16 de fevereiro de 2010 17:02

Moderador

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Also, check the PC date and time - right click the clock in the system tray and select adjust date and time - check and correct the year/month/day. Then reboot.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
quarta-feira, 17 de fevereiro de 2010 02:45

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thanks so much, I got it working again
quarta-feira, 17 de fevereiro de 2010 02:45

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thanks so much I got it working again