sexta-feira, 14 de novembro de 2008 20:42
I can no longer access one of my printers from my lap top
During a Onecare uninstal reinstall in conection with another problem this printer has acquired a problem
In the refresh list it says Onecare cannot instal this printer and will keep trying
If I try to force the issue I get the above error message
Clearing the list does not work
I cannot sort the problem from Control Panel
Todas as Respostas
segunda-feira, 17 de novembro de 2008 18:01Moderador
Did this problem go away with the removal of the PC PitStop program, Ray?
segunda-feira, 17 de novembro de 2008 19:01
The PC PitStop program is on my desktop computer, to which the printer is directly attached
The printer problem is on the laptop which has wireless connections to the desktop
Also the problem started after a Onecare install/uninstall on the desktop, rather than with the use of PC PitStop program
terça-feira, 18 de novembro de 2008 01:29Moderador
So the problem pre-existed the installation of PC Pitstop on the desktop?
Have you tried unsharing the printer in OneCare on the desktop, removing it from the laptop list, then sharing it again on the desktop?
quinta-feira, 27 de novembro de 2008 20:33
I could not deal with the reply straignht away
The problem arose as a byproduct of the other problems I was having - I think the several uninstall/reinstalls of OneCare had something to do with it
Your advice did not work, so I redid it but adfter unsharing the printers I uninstalled the problem printer and restarted the sharing which was OK
I then reinstalled the printer and this time it shares OK
So maybe the glitch was on the main computer.
domingo, 30 de novembro de 2008 21:05Moderador
Thanks for the update, Ray. It sounds like the driver got out of whack in some way, perhaps with the OneCare reinstalls.