WHS Remote Access Problem - Transparent Bridging?

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• quinta-feira, 25 de fevereiro de 2010 01:53

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  Hello, I recently purchased an HP EX490 Home Server and having troubles enabling remote access.  I enabled UPnP; however, this did not fix the issue.  I was wondering if this might be that my modem also acts as a router (Motorola SB5101 Surfboard)?  How do I access the modem to enable transparent bridging?
  
  Thanks!

  If you already have a router (in addition to the router built into the modem), then yes, that's probably your problem and you should put either the Motorola modem/router or the router into bridge mode.  If that's not possible, you should forward ports 80, 443, and 4125 from your Motorola modem/router to your router, then forward the same ports from your router to your server.
  
  As for how do change the settings of the modem, you should contact Motorola (or your ISP, if they provided you with the modem).
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• quinta-feira, 25 de fevereiro de 2010 14:36

   

   
  

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  Unfortunately my ISP provider was not able to provide me with any help on this matter.  Also, for some reason the cable modem (SB5101) did not allow me access to forward the above mentioned ports to the Belkin wireless router.  I was able to forward the ports on the Belkin router (entering the virtual server settings) and provided my WHS a static IP.  However, now my WHS is not seen as being on the network (I am still able to access the Internet).
  
  I am thinking of starting from scratch, and I was wondering if anyone would suggest a wireless router and cable modem that would be easy to set-up and enable remote access (i.e. there is some documentation out there on how to enable remote access) on WHS.  Also, hopefully this would all me to access my WHS again. 
  
  Thank you. 
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• sexta-feira, 26 de fevereiro de 2010 02:24

   

   
  

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  Hi,
  
  Most cable modems run in transparent bridge mode anyway.  By the sounds of it you made a mistake when setting up the port forwarding as your windows home server shouldn't drop off the network like that.
  
  If you go to http://portforward.com you can look up your model number (or post it here) and they will show you how to setup the port forwarding.
  
  One thing that does happen often with Cáble Modems, is that they will behave different when connected to the internet than when the RF cable is not connected - this same behaviour might occur when they are first powered on.  If you are in the habit of turning your modem on and off then I would leave it on for a while before attempting configuration.
  
  Also you may find if you look up your belkin router model number and firmware version that a newer firmware might be available that may fix any UPNP issues.
  
  Cheers,
  Al

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• sexta-feira, 26 de fevereiro de 2010 02:39

   

   
  

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  Hi Al:
  
  Just purchased a Motorola Surfboard SBG901 Cable Modem.  The WHS is EX490.  I would appreciate any documents or instructions on how I can access the WHS again.
  
  The WHS Console is still telling me that there is no server on the network.  I did give it a static IP last night and tried to port forward.  Is there a re-do that I can initiate to get back using the server again? 
  
  Thanks!
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• sexta-feira, 26 de fevereiro de 2010 02:55

   

   
  

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  FYI:
  
  I just enabled UPnP on the new modem and found the port forwarding webpage.  However, I need to re-set the static IP address (and actually get access to my HP server).  Please let me know if there is someway that I can reaccess the home server since it dropped off the network. 
  
  Many thanks.
  
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• terça-feira, 2 de março de 2010 16:24

   

   
  

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  The short of it is to do a server recovery.
  
  The long way round is to scan your network using an IP scanner and hope that at least it was on the same subnet.

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