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PerguntaWindows Mobile Device Center - Moto Q9 - Outlook 2007

  • domingo, 3 de maio de 2009 13:42Todd h Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.

Todas as Respostas

  • segunda-feira, 4 de maio de 2009 6:59Linley MeslierMVP, ModeradorMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    This is strange. I suggest you uninstall OUtlook and WMDC, reboot your computer and re-install again. Make sure you install Outlook first. Before connecting the device, delete the partnership and reboot.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
    • Marcado como RespostaWMTA3Proprietáriosexta-feira, 8 de maio de 2009 21:56
    • Não Marcado como RespostaTodd h quinta-feira, 2 de julho de 2009 0:39
    •  
  • sexta-feira, 8 de maio de 2009 21:56WMTA3ProprietárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Todd h - I'm going to mark this thread as answered, but feel free to "Unmark as Answer" if the steps outlined here don't work. This thread stays viewable and accessible for additional postings either way. Thanks!
  • sábado, 16 de maio de 2009 1:25Todd h Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    when you finish with delete the partnership and reboot. What do you mean by reboot, do you mean the phone? and how?
  • sábado, 16 de maio de 2009 12:14Linley MeslierMVP, ModeradorMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Just switch off the phone and power up again.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
  • sábado, 16 de maio de 2009 23:30Todd h Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Do I delete the partnership and my computer or is there someway to do that on the phone. When I started to end the partnership it said something that this would cause the info to be deleted from phone. I do not want to lose all this info. Am I reading this correctly.
  • quinta-feira, 2 de julho de 2009 1:37Chris De HerreraMVP, ModeradorMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Hi,
    Are you synchronizing with another PC or with Exchange?  Also, what software firewall do you have installed on the PC?
    Chris De Herrera
    http://www.pocketpcfaq.com
    http://www.pocketpctalk.com
  • sexta-feira, 3 de julho de 2009 2:12Todd h Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    I only sync with the one laptop and I use McAfee Internet Security.
  • domingo, 5 de julho de 2009 16:52sugaman1 Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.

    Hello I have the same problem with my MOTO Q9h Global and I saw a thread that had the FixMApi from Start Run type FixMApi the click ok that then will alow me to check the contact, email,calendar and file folders and it works well.  The only problem is that the WMDC contuinues to do the same thing after a few sync's or when I restart my computer and sync again it will deleted all the contacts, calendar,email and files from the phone then I have to go over the same processes again this is so very getting old does anyone know how to fix this.
  • segunda-feira, 6 de julho de 2009 15:26sugaman1 Medalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuárioMedalhas de usuário
     
    bump