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Blocat BPA Help

  • 23 iunie 2008 16:42
     
     
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    When I try to open a scan the program hangs. Is there a help or support person I can speak to about this?
       

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    • 23 iunie 2008 19:15
       
       
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      Does your OCS validation run without errors?  If not, address the errors there and that will likely fix BPA run issues.

       

      FYI - This is a community support forum.  If you would like assistance from Microsoft support services, you can find those options here: http://www.microsoft.com/services/microsoftservices/srv_enterprise.mspx

         
      • 23 iunie 2008 22:09
         
         
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        Are you Using Vista to open a Scan?

        I experience the same issue when using BPA on Vista when opening a scan it hangs completely

         

        Use the BPA on the OCS Server itself that will work

         

           
        • 23 iunie 2008 22:19
           
           
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          I was able to copy the file to the directory where scans are stored and I can open it that way as it shows up on the main screen. The option to import a scan just hangs but since I found a work around then I'm good.