I've been hit by a trojan

19 ianuarie 2010 06:16

0

I've been hit by a trojan called solace, my other user account cannot deploy onecare

19 ianuarie 2010 13:49

Moderator

0
You can contact support for help with removing malware One Care is unable to detect or remove. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marcat ca răspuns de Stephen BootsMVP, Moderator 19 ianuarie 2010 16:01
19 ianuarie 2010 23:18

0

Thank you Jim. Indeed, I contacted OneCare product support and they helped me get rid of the bug. Thank you so much for your prompt reply.