In Windows Live OneCare, why am I NOT able to turn the virus and spyware monitoring ON?
When I click the "Turn On" button, it does nothing.
The exact message is:
"Windows Live OneCare Action Required" "Urgent" "Turn On Virus and Spyware Monitoring"
When I click the "Turn On" button, it does nothing. Strangely, when I reboot, it sometimes (20% of the time) turns ON the virus and spyware monitoring.
How do you recommend that I make sure the virus and spyware is working properly?
Try running the virus and spyware repair tool - http://social.microsoft.com/Forums/en-US/onecareanti-virus/thread/0c3905ab-672e-41c4-9be8-8f0f1636f123 If the repair tool does not resolve the problem you can contact support for help. How to reach support -http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90