12 iulie 2007 01:10
I installed new Beta..error message will not download.error # the same. Different situations but same error #..Bizzare.....
12 iulie 2007 04:28I am having similar problems trying to install Beta 2.0.
It's like being a fart in a bottle, going round and round in circles.
Restarting(5 times), reinstalling (5 times). Trying the cleanup tools (one care cleanup.exe), trying the fix up tools (fixcompleteinst.exe) making IE7 my default browser.
I have no other firewalls, or anti virus programs, because I was happily going along with One Care 1.6, until I thought I'd take up the challenge of Beta 2.0.
I get only 3 bars of progress on the "downloading & installing" window, when I get the perrenial
go-round-in-a-circle message "Error ID : 0017-80072EFE"
There MUST be a better way. No newbie would put up with it.
12 iulie 2007 17:03Moderator
I moved both of your posts to the beta folder for install and activate.
Is this problem still happening for you? There was a problem reported last night with the download by many in the forums and it sounds like you may have been at the tail end of it.
12 iulie 2007 17:31
I'm still getting this issue, I have run all the suggested trouble shooting steps and still no luck.
13 iulie 2007 22:47Moderator
Thanks for reporting that the problem is ongoing for you. We'll see if we can get some more information about the error or better troubleshooting steps.
29 iulie 2007 01:11
I am having same problem.
29 iulie 2007 03:43Moderator
This is a download error indicating a network problem. If it persists for you, contact support - http://help.live.com/help.aspx?project=onecarev2 - use the get More Help link in the lower right.