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Address Book Server was unable to perform its heartbeat function against the back-end database after 3 attempts.

    คำถาม

  • Hi,
    this error occurring on our OCS 2007  "Address Book Server was unable to perform its heartbeat function against the back-end database after 3 attempts."
    Resolution:
    Verify that the RTCService account has access to the database and that the machine running the RTCSRV service has connectivity to the back-end server.

    So, my question is:
    Does ´RTCService´ OCS service account need any permissions to the OCS SQL rtc databases and if it does what kind of permissions (read/write/owner)?
    3 พฤศจิกายน 2552 13:22

คำตอบ

  • Hi,

    thank you for your answer.
    Actually OCS is working ok, but we just recieve this error randomly. 
    I was just trying to find out RTCService account rights to OCS SQL rtc database.
    Our RTCService account has no rights to rtc database, but we'll add read/write permissions


    Regards!
    • ทำเครื่องหมายเป็นคำตอบโดย Gavin-ZhangModerator 14 ธันวาคม 2552 3:47
    16 พฤศจิกายน 2552 13:59

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