After disabling a few user, nobody has been able to log on to CRM 2011 anymore

Pregunta After disabling a few user, nobody has been able to log on to CRM 2011 anymore

  • 16 เมษายน 2555 17:25
     
     

    Hi,

     

    does anybody know that issue?

    This happened twice in the last two days.

     

    Everyone gets this error displayed, when trying to log on:

    Access Error:

    Nobody of us disabled neither a Business Unit nor all user. 

     

     

    Kind regards,

    Martin

ตอบทั้งหมด

  • 16 เมษายน 2555 17:40
     
     

    Never seen this before, but perhaps something to do with your AD Domain Controller, or the AD groups that are created when you install CRM?  Other things to check:

    Deployment Manager - Check to make sure your Demployment admins are still valid users, and are not locked out of AD

    Service account users - make sure whatever accounts are being used by the CRM and SQL services are valid and not locked out of AD

  • 16 เมษายน 2555 17:58
     
     

    so, even the installation user gets this message?

    What do you see if you use this url: "<a href="http:///<orgname>/tools/diagnostics/diag.aspx">http://<crmservername:port>/<orgname>/tools/diagnostics/diag.aspx"


    I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful. Michael Mayo


    • แก้ไขโดย Michael D. Mayo 16 เมษายน 2555 17:59 asdf
    •  
  • 16 เมษายน 2555 22:35
     
     

    What rollup are you on?

    I would try restarting the CRM service and rebooting the CRM server.  

    I had a problem with security once when the CRM server started before the Domain Controller (after a powercut).

    As no one can get in it should matter too much.



    Ben Hosking
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  • 19 เมษายน 2555 6:50
     
     

    Hi,

    we reinstall the entire CRM Server. Maybe we did something wrong with some settings.

    Thanks for all replies!

  • 19 เมษายน 2555 8:39
     
     

    Hi Martin,

    This might be if you are using the User Account of IIS as a CRM User.

    Good luck,

    Aric Levin
    Brite Global, Inc.
    http://www.briteglobal.com

  • 23 เมษายน 2555 7:14
     
     

    Hi MaSc,

    Check the EventViewer for error...

    It will surely tell the problem either with the Active Directory or any other...


    Pavan