Case with multiple articles

• 17 กรกฎาคม 2550 10:14

   

   
  

  0

  Hello forum,

   

  I am a newbie to CRM development and i would appreciate it very much if you can help me with my concern about Cases and articles:

   

  The standard functionality of Cases in CRM don't allow us to have more than one article. In our customized solution we have to add more tha one article to one case. I created a new entity wich is in relationship (many to one) with the Case entity. The grid list of the new entitiy should just show me a list of articles wich are related to the Case. The form of my new entity will have one text link field which contatins the link to the article. I added samo Javascript code to the onload formevent which opens the standard article search form. Until this point everything is fine. I choose one article and then when i click OK i want the syystem to pass the link of the article to my custom link tekst field on the new entity. The problem is that i don't know how to achieve the last step. In other words, how can i pass the articleID (or is it the object ID ??) to my new field and then save the instance of my new entity.  I think the problem is that when i click OK on the search article form, CRM don't remember which is the parent form, or where to pass the information about the article.

   

  I hope you understand my concern and that can send me some usefull hints.

   

  Thanks in advance!

   

  Reagrds,

  petarb

   

  • ตอบ
  • อ้างอิง