6 เมษายน 2551 4:04I have unsoliticed email (CRM terms) forwarded to an CRM user. That email from what I understand gets turned into an activity. Now I have an idea of what I want to do.
- Email containing customer info is logged into CRM as an Activity
- Email template gets populated with info from newly created Lead
- Email is sent off as a reply
6 เมษายน 2551 15:25
more to the point, how would you access the body of an email activity?
7 เมษายน 2551 8:32ผู้ดูแล
Yes you can send email on workflow.
you can write custom library to send email