Answered jmatthews3030's issue

  • 13 เมษายน 2553 0:10
     
     

    Hi,

    I have installed this copy of windows on a new pc, after technical difficulties on first. It was properly activated over internet but now i get validation error... 0x80080100. Here's my wgatool report. Any clues where to start?

    Jon

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FQXV3-C86MM-FB23M
    Windows Product Key Hash: OeVvuDUDNpoD9Qtac0GIOsbzTpc=
    Windows Product ID: 00426-292-6156145-85353
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {C00F346C-0442-4D58-9D65-86AC76EABCF2}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C00F346C-0442-4D58-9D65-86AC76EABCF2}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FB23M</PKey><PID>00426-292-6156145-85353</PID><PIDType>5</PIDType><SID>S-1-5-21-2427277326-1426575932-2212004215</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="5"/><Date>20100201000000.000000+000</Date></BIOS><HWID>D3BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-615614-00-1033-7600.0000-0922010
    Installation ID: 010644595974836951697933690383608215876733371763681830
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FB23M
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/12/2010 8:04:42 PM

    Windows Activation Technologies-->
    HrOffline: N/A
    HrOnline: N/A
    HealthStatus: N/A
    Event Time Stamp: N/A
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJQmUbxSqnZI5DRIauCg5Ij/IhIoK0bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   020110  APIC1527
      FACP   A M I   OEMFACP
      HPET   020110  OEMHPET
      MCFG   020110  OEMMCFG
      OEMB   020110  OEMB1527
      AAFT   020110  OEMAAFT
      GSCI   020110  GMCHSCI

     

    • แตกโดย Darin Smith MSOwner 13 เมษายน 2553 20:18 One issue per thread
    • แตกโดย Darin Smith MSOwner 13 เมษายน 2553 20:18 One issue per thread
    •  

ตอบทั้งหมด

  • 13 เมษายน 2553 20:26
    เจ้าของ
     
     คำตอบ

    Hello jmatthews3030,

      I am not seeing anything in your Diagnostic Report that indicates a Non-Genuine issue.  Would you go to http://microsoft.com/genuine and click the Validate Windows button.  Once done with the Validation, re-run the Diagnostic Report and post it.  If the Validation results are Non-Genuine the new Diagnostic Report should show me more information.

    Thank you,


    Darin MS
    • ทำเครื่องหมายเป็นคำตอบโดย Darin Smith MSOwner 16 เมษายน 2553 21:02
    •  
  • 16 เมษายน 2553 21:02
    เจ้าของ
     
     

    No reply from original poster.

    Issue assumed to be resolved.


    Darin MS