OneCare will not uninstall
ล็อกแล้ว
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13 กรกฎาคม 2553 2:23
Hi,
Here's my issue. My computer tells me that OneCare stopped working. I cannot open OneCare. So I figured it's because it was expired. So I tried downloading Microsoft Security Essentials -- it failed. Then I tried uninstalling OneCare -- it failed. Then I tried the OneCare Cleanup Tool -- it failed too.
Basically, I put the OneCare Cleanup Tool on my desktop. Then I tried to run it using Administrator Privileges. Then I clicked Run. After that, if I click anywhere else on my screen, it asks me if I want to end the cleanup tool because it's jammed. It looks like I am unable to download any program and I'm unable to open my iTunes anymore. And without OneCare, I can't do a virus check to see if I've got anything.
Please help. Thanks! I use Vista.
Sam
- ย้ายโดย Stephen BootsMVP, Moderator 13 กรกฎาคม 2553 8:40 general (From:Windows Live Onecare Startup Cleaner)
ตอบทั้งหมด
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13 กรกฎาคม 2553 7:40I have the same problem! additionally, some programs like Outlook and internet explorer don't start any more. Who knows help?
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13 กรกฎาคม 2553 8:42ผู้ดูแล
Please see this thread: http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/d58206f4-d23a-49d2-b1ba-fb36f9bce5c1
And, please contact Support and watch the above thread. There is currently no solution available.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~- ทำเครื่องหมายเป็นคำตอบโดย Stephen BootsMVP, Moderator 13 กรกฎาคม 2553 8:42