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WHEN I USE THE FIX IT CNTR. & CLICK ON THE "PRINTER" TO RUN....IT ALWAYS COMES UP WITH THE SAME ERROR MESSAGE: "AN ERROR OCCURRED, AN ERROR OCCURRED WHILE TROUBLESHOOTING. A PROBLEM IS PREVENTING THE TROUBLESHOOTER FROM STARTING".
IS THERE SOMETHING I CAN DO TO CORRECT THIS? OR IS IT A COMPATIBLE ISSUE? I'M RUNNING VISTA v64.