none
WLW keeps crashing on start up

    Soru

  • I had an install of WLW that was working a month or so ago. However now when I try to start the program it crashes and records the following in the event log.

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          12/28/2011 10:57:00 AM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      XXXXXXXXXXXXXXXXXXXXXXXXX
    Description:
    Fault bucket 2104413462, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: windowslivewriter.exe
    P2: 15.4.3538.513
    P3: 4dcdb13e
    P4: WindowsLive.Writer.CoreServices
    P5: 15.4.3538.513
    P6: 4dcdb12c
    P7: 5
    P8: 225
    P9: URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW
    P10: 
    
    Attached files:
    C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 46478074-313a-11e1-964f-001f160dca21
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-12-28T09:57:00.000000000Z" />
        <EventRecordID>67869</EventRecordID>
        <Channel>Application</Channel>
        <Computer>XXXXXXXXXXXXXXXX</Computer>
        <Security />
      </System>
      <EventData>
        <Data>2104413462</Data>
        <Data>5</Data>
        <Data>CLR20r3</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>windowslivewriter.exe</Data>
        <Data>15.4.3538.513</Data>
        <Data>4dcdb13e</Data>
        <Data>WindowsLive.Writer.CoreServices</Data>
        <Data>15.4.3538.513</Data>
        <Data>4dcdb12c</Data>
        <Data>5</Data>
        <Data>225</Data>
        <Data>URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW</Data>
        <Data>
        </Data>
        <Data>
    C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml</Data>
        <Data>C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>46478074-313a-11e1-964f-001f160dca21</Data>
        <Data>0</Data>
      </EventData>
    </Event>
    

    The crash data file contains the following:

    Version=1
    EventType=CLR20r3
    EventTime=129695398164805053
    ReportType=2
    Consent=1
    UploadTime=129695398167765383
    ReportIdentifier=46478074-313a-11e1-964f-001f160dca21
    WOW64=1
    Response.BucketId=2104413462
    Response.BucketTable=5
    Response.type=4
    Sig[0].Name=Problem Signature 01
    Sig[0].Value=windowslivewriter.exe
    Sig[1].Name=Problem Signature 02
    Sig[1].Value=15.4.3538.513
    Sig[2].Name=Problem Signature 03
    Sig[2].Value=4dcdb13e
    Sig[3].Name=Problem Signature 04
    Sig[3].Value=WindowsLive.Writer.CoreServices
    Sig[4].Name=Problem Signature 05
    Sig[4].Value=15.4.3538.513
    Sig[5].Name=Problem Signature 06
    Sig[5].Value=4dcdb12c
    Sig[6].Name=Problem Signature 07
    Sig[6].Value=5
    Sig[7].Name=Problem Signature 08
    Sig[7].Value=225
    Sig[8].Name=Problem Signature 09
    Sig[8].Value=URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    UI[2]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe
    UI[3]=Windows Live Writer has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
    LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
    LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
    LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[14]=C:\Windows\syswow64\USER32.dll
    LoadedModule[15]=C:\Windows\syswow64\LPK.dll
    LoadedModule[16]=C:\Windows\syswow64\USP10.dll
    LoadedModule[17]=C:\Windows\system32\IMM32.DLL
    LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
    LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
    LoadedModule[21]=C:\Windows\syswow64\shell32.dll
    LoadedModule[22]=C:\Windows\syswow64\ole32.dll
    LoadedModule[23]=C:\Windows\system32\profapi.dll
    LoadedModule[24]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll
    LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
    LoadedModule[26]=C:\Windows\syswow64\WINTRUST.dll
    LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
    LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[31]=C:\Windows\system32\rsaenh.dll
    LoadedModule[32]=C:\Windows\syswow64\imagehlp.dll
    LoadedModule[33]=C:\Windows\system32\ncrypt.dll
    LoadedModule[34]=C:\Windows\system32\bcrypt.dll
    LoadedModule[35]=C:\Windows\SysWOW64\bcryptprimitives.dll
    LoadedModule[36]=C:\Windows\system32\USERENV.dll
    LoadedModule[37]=C:\Windows\system32\GPAPI.dll
    LoadedModule[38]=C:\Windows\system32\cryptnet.dll
    LoadedModule[39]=C:\Windows\syswow64\WLDAP32.dll
    LoadedModule[40]=C:\Windows\system32\SensApi.dll
    LoadedModule[41]=C:\Windows\system32\Cabinet.dll
    LoadedModule[42]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[43]=C:\Windows\system32\uxtheme.dll
    LoadedModule[44]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[46]=C:\Windows\system32\version.dll
    LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\abab08afa60a6f06bdde0fcc9649c379\System.ni.dll
    LoadedModule[48]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLiveWriter\90758e0bdfff751f25c09a6c94d8d9bf\WindowsLiveWriter.ni.exe
    LoadedModule[49]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a7f0bdc8687c2fb2cee7b0983a21e780\WindowsLive.Writer.Controls.ni.dll
    LoadedModule[50]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a9dd21b560bd1f20177144066e08f21c\WindowsLive.Writer.Interop.ni.dll
    LoadedModule[51]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b2cfd85528a27eb71dc41d8067359a1\System.Drawing.ni.dll
    LoadedModule[52]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6e592e424a204aafeadbe22b6b31b9db\System.Windows.Forms.ni.dll
    LoadedModule[53]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\46b136a3e33627f35e10774d1a14c206\WindowsLive.Writer.CoreServices.ni.dll
    LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\6b53f2d0f4486e4f08143c0c58e58758\WindowsLive.Writer.Localization.ni.dll
    LoadedModule[55]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[56]=C:\Program Files (x86)\Windows Live\Writer\en\WindowsLive.Writer.Localization.resources.dll
    LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
    LoadedModule[58]=C:\Windows\syswow64\urlmon.dll
    LoadedModule[59]=C:\Windows\syswow64\iertutil.dll
    LoadedModule[60]=C:\Windows\syswow64\WININET.dll
    LoadedModule[61]=C:\Windows\syswow64\Normaliz.dll
    LoadedModule[62]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\40ade550100e3fb59e667da622572310\WindowsLive.Writer.PostEditor.ni.dll
    LoadedModule[63]=C:\Windows\system32\shfolder.dll
    LoadedModule[64]=C:\Windows\system32\apphelp.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=CLR20r3
    AppName=Windows Live Writer
    AppPath=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe
    ReportDescription=Stopped working
    


    The OS is Win7 64bit and the only software changes since install I can find are the Monthly MS security updates and AV updates.

    I have tried uninstalling/ reinstalling but that hasn't fixed the problem.

    Can anyone help with a fix please?

    TIA

    Antony

    28 Aralık 2011 Çarşamba 10:12

Tüm Yanıtlar

  • bump ... can anyone help with this please?

    I had an install of WLW that was working a month or so ago. However now when I try to start the program it crashes and records the following in the event log.

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          12/28/2011 10:57:00 AM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      XXXXXXXXXXXXXXXXXXXXXXXXX
    Description:
    Fault bucket 2104413462, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: windowslivewriter.exe
    P2: 15.4.3538.513
    P3: 4dcdb13e
    P4: WindowsLive.Writer.CoreServices
    P5: 15.4.3538.513
    P6: 4dcdb12c
    P7: 5
    P8: 225
    P9: URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW
    P10: 
    
    Attached files:
    C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 46478074-313a-11e1-964f-001f160dca21
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-12-28T09:57:00.000000000Z" />
        <EventRecordID>67869</EventRecordID>
        <Channel>Application</Channel>
        <Computer>XXXXXXXXXXXXXXXX</Computer>
        <Security />
      </System>
      <EventData>
        <Data>2104413462</Data>
        <Data>5</Data>
        <Data>CLR20r3</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>windowslivewriter.exe</Data>
        <Data>15.4.3538.513</Data>
        <Data>4dcdb13e</Data>
        <Data>WindowsLive.Writer.CoreServices</Data>
        <Data>15.4.3538.513</Data>
        <Data>4dcdb12c</Data>
        <Data>5</Data>
        <Data>225</Data>
        <Data>URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW</Data>
        <Data>
        </Data>
        <Data>
    C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml</Data>
        <Data>C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1</Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>46478074-313a-11e1-964f-001f160dca21</Data>
        <Data>0</Data>
      </EventData>
    </Event>
    

    The crash data file contains the following:

    Version=1
    EventType=CLR20r3
    EventTime=129695398164805053
    ReportType=2
    Consent=1
    UploadTime=129695398167765383
    ReportIdentifier=46478074-313a-11e1-964f-001f160dca21
    WOW64=1
    Response.BucketId=2104413462
    Response.BucketTable=5
    Response.type=4
    Sig[0].Name=Problem Signature 01
    Sig[0].Value=windowslivewriter.exe
    Sig[1].Name=Problem Signature 02
    Sig[1].Value=15.4.3538.513
    Sig[2].Name=Problem Signature 03
    Sig[2].Value=4dcdb13e
    Sig[3].Name=Problem Signature 04
    Sig[3].Value=WindowsLive.Writer.CoreServices
    Sig[4].Name=Problem Signature 05
    Sig[4].Value=15.4.3538.513
    Sig[5].Name=Problem Signature 06
    Sig[5].Value=4dcdb12c
    Sig[6].Name=Problem Signature 07
    Sig[6].Value=5
    Sig[7].Name=Problem Signature 08
    Sig[7].Value=225
    Sig[8].Name=Problem Signature 09
    Sig[8].Value=URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    UI[2]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe
    UI[3]=Windows Live Writer has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
    LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
    LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
    LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[14]=C:\Windows\syswow64\USER32.dll
    LoadedModule[15]=C:\Windows\syswow64\LPK.dll
    LoadedModule[16]=C:\Windows\syswow64\USP10.dll
    LoadedModule[17]=C:\Windows\system32\IMM32.DLL
    LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
    LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
    LoadedModule[21]=C:\Windows\syswow64\shell32.dll
    LoadedModule[22]=C:\Windows\syswow64\ole32.dll
    LoadedModule[23]=C:\Windows\system32\profapi.dll
    LoadedModule[24]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll
    LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
    LoadedModule[26]=C:\Windows\syswow64\WINTRUST.dll
    LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
    LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[31]=C:\Windows\system32\rsaenh.dll
    LoadedModule[32]=C:\Windows\syswow64\imagehlp.dll
    LoadedModule[33]=C:\Windows\system32\ncrypt.dll
    LoadedModule[34]=C:\Windows\system32\bcrypt.dll
    LoadedModule[35]=C:\Windows\SysWOW64\bcryptprimitives.dll
    LoadedModule[36]=C:\Windows\system32\USERENV.dll
    LoadedModule[37]=C:\Windows\system32\GPAPI.dll
    LoadedModule[38]=C:\Windows\system32\cryptnet.dll
    LoadedModule[39]=C:\Windows\syswow64\WLDAP32.dll
    LoadedModule[40]=C:\Windows\system32\SensApi.dll
    LoadedModule[41]=C:\Windows\system32\Cabinet.dll
    LoadedModule[42]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[43]=C:\Windows\system32\uxtheme.dll
    LoadedModule[44]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[46]=C:\Windows\system32\version.dll
    LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\abab08afa60a6f06bdde0fcc9649c379\System.ni.dll
    LoadedModule[48]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLiveWriter\90758e0bdfff751f25c09a6c94d8d9bf\WindowsLiveWriter.ni.exe
    LoadedModule[49]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a7f0bdc8687c2fb2cee7b0983a21e780\WindowsLive.Writer.Controls.ni.dll
    LoadedModule[50]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a9dd21b560bd1f20177144066e08f21c\WindowsLive.Writer.Interop.ni.dll
    LoadedModule[51]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b2cfd85528a27eb71dc41d8067359a1\System.Drawing.ni.dll
    LoadedModule[52]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6e592e424a204aafeadbe22b6b31b9db\System.Windows.Forms.ni.dll
    LoadedModule[53]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\46b136a3e33627f35e10774d1a14c206\WindowsLive.Writer.CoreServices.ni.dll
    LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\6b53f2d0f4486e4f08143c0c58e58758\WindowsLive.Writer.Localization.ni.dll
    LoadedModule[55]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[56]=C:\Program Files (x86)\Windows Live\Writer\en\WindowsLive.Writer.Localization.resources.dll
    LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
    LoadedModule[58]=C:\Windows\syswow64\urlmon.dll
    LoadedModule[59]=C:\Windows\syswow64\iertutil.dll
    LoadedModule[60]=C:\Windows\syswow64\WININET.dll
    LoadedModule[61]=C:\Windows\syswow64\Normaliz.dll
    LoadedModule[62]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\40ade550100e3fb59e667da622572310\WindowsLive.Writer.PostEditor.ni.dll
    LoadedModule[63]=C:\Windows\system32\shfolder.dll
    LoadedModule[64]=C:\Windows\system32\apphelp.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=CLR20r3
    AppName=Windows Live Writer
    AppPath=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe
    ReportDescription=Stopped working
    


    The OS is Win7 64bit and the only software changes since install I can find are the Monthly MS security updates and AV updates.

    I have tried uninstalling/ reinstalling but that hasn't fixed the problem.

    Can anyone help with a fix please?

    TIA

    Antony


    01 Mart 2012 Perşembe 09:45