Go offline and records disappear

Soru Go offline and records disappear

  • 06 Kasım 2008 Perşembe 01:55
     
     

     

    Hi,

    I've got the outlook client installed on sales peoples laptops.  However when I click to go offine, sync works correctly, but all accounts/contacts etc disappear.  If I go back online everything is available again.  Offine, gone.

     

    No errors or anything, they are simply not there. *shrugs*

     

    The first sync process showed it doing over 17000 records, every one after shows nothing to sync.  When I check the local DB, there are no records at all.

     

    Anyone seen this?

Tüm Yanıtlar

  • 06 Kasım 2008 Perşembe 23:22
     
     
    Hesitating to state the obvious, have you checked the local data rules to make sure they are set up to sync some records offline?

    Leon Tribe
  • 07 Kasım 2008 Cuma 02:05
     
     

     

    Thanks for you reply,

     

    Local Data settings are: Update local data every 15 min.

     

    The first sync showed over 17k of records being synced, however there is no local data (via SQL Server managment) and additional syncs/'go offline' do not add any data.  Weird.

     

    Also, once 'offline', should double clicking on a CRM account still be trying to access the CRM server? Popup shows it trying to access the server url.

     

     

    Cheers