25 Ocak 2011 Salı 13:58
I'm running XP professional 2002 SP3 on an Intel Core 2 T5500 @ 1.66GHz Sony Vaio Laptop. I have Windows Firewall enabled and I have BitDefender Total Security 2010 installed. I use Mozilla Firefox browser and I do not have any problems connecting to the internet or with any other software.
My problem is:
I've just installed Office Professional Plus 2010 from brand new disks, when I try to run the Activation Wizard I get:
"A communication error has occurred. Please verify that you have connectivity to the internet and try again. (0x80072EFD)"
Microsoft communicator keeps throwing up the "Server temporarily unavailable" message.
I don't know if it's connected to this problem but every time I start my laptop I am prompted to download 2 updates and every time I shutdown I'm prompted to click to install the downloads. It is always the same downloads, which are:
Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)
Even after downloading and successfully installing these updates I immediately get the Yellow Shield on the TaskBar telling me: "Updates are ready for my computer" if I click on install these updates, it is exactly the same updates again!
- Düzenleyen Beaglejump 25 Ocak 2011 Salı 14:31
25 Ocak 2011 Salı 14:27
Regardless of the nature of the update itself, all forum based support for Windows Updates in XP, Vista, and W7 happens here: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads?filter=answered
General Office installation/activation questions are supported here: http://answers.microsoft.com/en-us/office/default.aspx#tab=1
- Yanıt Olarak İşaretleyen Darin Smith MSOwner 26 Ocak 2011 Çarşamba 21:47
25 Ocak 2011 Salı 14:35
This is the first time I've used any of these Forums. I was unsure if I was posting in the right place, this just seemed the closest option on offer. I'll try the links you've suggested.