Kilitli
If you are using One Care you can get help with malware removal by contacting support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90 If you are not using One Care you can get help with malware removal here - https://consumersecuritysupport.microsoft.com/default.aspx?mkt=en-us&scrx=1
Jim