When I click redeem now it validates fine then redirects me to the main page with no rebate codes
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2009年4月10日 3:07As the title says, I click redeem now for windows vista home premium, it does the validation process and then redirects me to http://localpcbuilder.com/default.aspx without giving me any rebate codes.
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2009年4月10日 16:14Dear HypnotoadMMA,
Please run the MGADiag utility:
http://go.microsoft.com/fwlink/?linkid=52012
You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.
Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.
1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
2. Please return to this post and “Paste” the results here for additional review.
This will provide me the information I need to accurately determine what is happening.
Thank you,
Jenifer -
2009年4月15日 4:47Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-3V3JJ-76QQR-T8Y3K
Windows Product Key Hash: vvSPjYDcfFD4dUAEBCQp80dJWU4=
Windows Product ID: 89583-OEM-7318943-54690
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {90350FCE-5D3E-46BA-809C-7A0EE72E3BB2}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.080917-1612
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{90350FCE-5D3E-46BA-809C-7A0EE72E3BB2}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T8Y3K</PKey><PID>89583-OEM-7318943-54690</PID><PIDType>3</PIDType><SID>S-1-5-21-4206471228-329278400-2277204025</SID><SYSTEM><Manufacturer>Micro-Star International</Manufacturer><Model>GX620</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A1651IG6.10P</Version><SMBIOSVersion major="2" minor="5"/><Date>20081231000000.000000+000</Date></BIOS><HWID>A2313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC </OEMID><OEMTableID></OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65236</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_NSLP channel
Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-189-454690-02-1033-6001.0000-0912009
Installation ID: 245216247970510172031343249100261723978591275194329301
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: T8Y3K
License Status: Licensed
HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAQACAAAAAwABAAEA6GEiTYC9OJ1ErtJa8vTWmwwiGDl6saxWRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 123108 APIC1455
FACP 123108 FACP1455
HPET 123108 OEMHPET
MCFG 123108 OEMMCFG
SLIC NEC
OEMB 123108 OEMB1455
ASF! LEGEND I865PASF
GSCI 123108 GMCHSCI
SSDT PmRef CpuPm
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2009年4月15日 15:19Dear HypnotoadMMA,
Thank you for posting the output from the MGADiag utility. Please create a support incident at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and post the incident ID here. I will then get your contact information from Support and email you directly to resolve this issue.
Regards,
Jenifer -
2009年4月29日 16:23 Dear HypnotoadMMA, I am closing this thread due to lack of response. If this is still an issue, please follow the instructions in my previous post and I will reopen this thread. Thank you, Jenifer
- 已标记为答案 JeniferA 2009年4月29日 16:24
