提出问题提出问题
 

已答复Windows Genuine Advantage Notification (KB905474)

  • 2006年7月31日 19:29scams 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    I have a Dell Dimension 8200 computer with windows XP Pro (SP2), and all of the applicable MS security updates except for KB905474.  I also have a problem with needing to validate windows on my computer each time I visit the MS update web site.  I can get the validation complete message each time I ask for the validation, but this must be done each time I visit the MS security update web site and before I can download any security upgrades.  The following may be of some interest: Windows Genuine Advantage Validation Tool (KB892130) version 1.5.053.0) and Windows Genuine Adavantage Notifications (KB905474) version 1.5.0532.02) 

    Would appreciate any help to resolve this issue.  Thanks, Sam.

    P.S. I should note that my computer was purchased new from DELL

答案

  • 2006年7月31日 19:46Derrick MS 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    scams,

    To help me understand the issue further can you please follow the steps below?

    1. Download and run the WGA Diagnostic Tool  http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

    Thanks,

  • 2006年8月1日 1:29scams 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Derrick, thanks very much for your reply.  The results of the WGA Diagnostic tool scan is listed below.  Very much appreciate your help, Sam.

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Expired code.
    ID: 341a4d94-038e-43df-b604-0be26b4345ca
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.2
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    Cache refresh Interval: 25789 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.532.2
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Prompt
    Script ActiveX controls marked as safe for scripting: Prompt

     

     

     

  • 2006年8月1日 1:32Phil Liu MSFT 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Scams:

     

    I think the issue is relating to the older version of WGA you have on your machine. I would suggest upgrading here: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=458758&SiteID=25

     

    That should set ya up!

  • 2006年8月1日 20:39scams 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复
    Thanks very much for your reply.  Used the information as suggested and it appears to have solved my problem.!!  Sam
  • 2007年3月17日 4:46BillA1 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    I have the same problem with a Dell 8600

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 08761755-ab64-409b-90da-b58520809d52
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_7E90FEE8-169-80004005_B4D0AA8B-513-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>08761755-ab64-409b-90da-b58520809d52</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1454471165-507921405-1957994488</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="3"/><Date>20040830000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>11A03007018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>888EDB01021E5D6</Val><Hash>02FmrVVyVlsuYKdg92OD/NXdWmY=</Hash><Pid>73931-747-1351164-57124</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

  • 2007年3月17日 15:45Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    BillA1,

    Your mgadiag report is not showing anything out of the ordinary.

    Can you be more specific about the problems you are having?

    Can you try this?

    1) Go to Go to http://www.microsoft.com/genuine/diag/
    2) Click "Start Diagnostics"
    3) You will see one or more "Failed" listings.
    4) Click the "Resolve Now" button and follow any directions provided.
    5) Please post back and report details of what "failed" if anything, and what was done to resolve.

    Thank You!

  • 2007年3月20日 2:03BillA1 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    There were no failures.

    What else can I do?

    BillA1

     

  • 2007年3月21日 16:20Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    BillA1,

    Your mgadiag report is showing that both your XP Pro and Office 2003 Pro installations are Genuine.

    Your WGA version is a little out of date, please navigate to www.microsoft.com/genuine and click on the Validate Windows button in the upper right hand corner, then restart the computer.  That procedure should bring your files up-to-date.

    What other issues are you experiencing?

    Finally, rerun the mgadiag utility http://go.microsoft.com/fwlink/?linkid=52012 and post a fresh report.  Thanks!

  • 2007年3月28日 3:19BillA1 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Here is the new report

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 08761755-ab64-409b-90da-b58520809d52
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>08761755-ab64-409b-90da-b58520809d52</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1454471165-507921405-1957994488</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="3"/><Date>20040830000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>11A03007018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>888EDB01021E5D6</Val><Hash>02FmrVVyVlsuYKdg92OD/NXdWmY=</Hash><Pid>73931-747-1351164-57124</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

  • 2007年5月13日 21:51The Bedwards 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Dear Sir,

     

    I brought a logitech Quickcam Pro 5000 web cam. It will not let me install until I upgrade to window XP service pack 2. While attempting to downlad this pack from microsoft site, i continually get a similar related problem (to the above problem you responded to) during download.

    Windows Genuine advantage tool (KB892130) fails with error code 0x80070002 on my dell (Optiflex GX270) computer (purchased from my place of work after the lease ran out). Have looked at various suggested solutions including deletion of keys in the regedit32.exe, that do not exist and mods to Automatic update page.

     

    Following the diagnostic tool info above, I have don the same hope you can review and assist.

     

    Thanks

     

    Steve....

     

     

    Diagnostic Report (1.7.0012.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Detailed Status: N/A

    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT

    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=

    Windows Product ID: 55274-OEM-2211906-00102

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 5.1.2600.2.00010100.1.0.pro

    ID: 043b320e-923b-45df-be84-38370d05d04a

    Is Admin: Yes

    AutoDial: Yes

    Registry: 0x0

    WGA Version: Registered, 1.7.36.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic:

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    OGA Version: Failed to retrieve file version. - 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-3178-80070002_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005

     

    Browser Data-->

    Proxy settings: proxy:80

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: c:\windows\system32\oembios.bin

    File Mismatch: c:\windows\system32\oembios.dat

    File Mismatch: c:\windows\system32\oembios.sig

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>043b320e-923b-45df-be84-38370d05d04a</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3499380615-3917515081-3553900168</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX270               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20030716******.******+***</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>1021381701848053</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell OPTIPLEX GX270</model></SBID><OEM/></MachineData>              <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>36797026F66524C</Val><Hash>0rbgCIuhbwEBr+0p7pclbhWu1e0=</Hash><Pid>54186-OEM-1793447-88358</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>1A7F4296F8D430C</Val><Hash>P1THaK4EoX6fpoLdu+r6t2q0QGk=</Hash><Pid>54197-OEM-1693574-64358</Pid><PidType>4</PidType></Product><Product GUID="{913A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Project Standard 2002</Name><Ver>10</Ver><Val>7E413E45A167FC2</Val><Hash>Gw3l563NxSkvv4nKlG9TucyOuOU=</Hash><Pid>56130-755-7119692-16043</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

  • 2007年5月14日 0:09Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    The Bedwards,

     

    Your internet connection seems to have a Proxy setting enabled, which may be responsible for the problem.

    Browser Data-->

    Proxy settings: proxy:80

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    Please try disabling the proxy and try again.  However, please make a note of the details of the setting so that you can restore the setting if needed.

     

    Post back and keep us informed.

  • 2007年5月14日 21:28The Bedwards 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

     

    Can you advice how I disable this proxy. Is it possible to provide a step procedure.

     

    Thanks and appreciate the response

  • 2007年5月15日 0:38Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    The Bedwards,

     

    1.

    In Internet Explorer, click the Tools menu, and then click Internet Options

    2.

    Click the Connections tab, and then click LAN Settings

     

    3.

    Write down the settings that are displayed, just in case.

     

    4.  In the Proxy server area, de-select the Use a proxy server check box. 

     

    5.  Click OK.  Close Internet Explorer.  Restart your computer.

     

    6.  Rerun the mgadiag utility and check the report to see if the proxy setting is no longer in effect.

     

    7.  Retry getting SP2 from Windows Update.

     

    Let us know how it's going!

     

  • 2007年6月2日 15:05ahmed eid 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    download packge(MSI) windows Genuine Advantage Notification (KB90 5474) and (KB892130)

     

全部回复

  • 2006年7月31日 19:46Derrick MS 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    scams,

    To help me understand the issue further can you please follow the steps below?

    1. Download and run the WGA Diagnostic Tool  http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

    Thanks,

  • 2006年8月1日 1:29scams 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Derrick, thanks very much for your reply.  The results of the WGA Diagnostic tool scan is listed below.  Very much appreciate your help, Sam.

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 55274-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Expired code.
    ID: 341a4d94-038e-43df-b604-0be26b4345ca
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.2
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    Cache refresh Interval: 25789 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.532.2
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Prompt
    Script ActiveX controls marked as safe for scripting: Prompt

     

     

     

  • 2006年8月1日 1:32Phil Liu MSFT 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Scams:

     

    I think the issue is relating to the older version of WGA you have on your machine. I would suggest upgrading here: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=458758&SiteID=25

     

    That should set ya up!

  • 2006年8月1日 20:39scams 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复
    Thanks very much for your reply.  Used the information as suggested and it appears to have solved my problem.!!  Sam
  • 2007年3月17日 4:46BillA1 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    I have the same problem with a Dell 8600

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 08761755-ab64-409b-90da-b58520809d52
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_7E90FEE8-169-80004005_B4D0AA8B-513-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>08761755-ab64-409b-90da-b58520809d52</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1454471165-507921405-1957994488</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="3"/><Date>20040830000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>11A03007018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>888EDB01021E5D6</Val><Hash>02FmrVVyVlsuYKdg92OD/NXdWmY=</Hash><Pid>73931-747-1351164-57124</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

  • 2007年3月17日 15:45Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    BillA1,

    Your mgadiag report is not showing anything out of the ordinary.

    Can you be more specific about the problems you are having?

    Can you try this?

    1) Go to Go to http://www.microsoft.com/genuine/diag/
    2) Click "Start Diagnostics"
    3) You will see one or more "Failed" listings.
    4) Click the "Resolve Now" button and follow any directions provided.
    5) Please post back and report details of what "failed" if anything, and what was done to resolve.

    Thank You!

  • 2007年3月20日 2:03BillA1 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    There were no failures.

    What else can I do?

    BillA1

     

  • 2007年3月21日 16:20Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    BillA1,

    Your mgadiag report is showing that both your XP Pro and Office 2003 Pro installations are Genuine.

    Your WGA version is a little out of date, please navigate to www.microsoft.com/genuine and click on the Validate Windows button in the upper right hand corner, then restart the computer.  That procedure should bring your files up-to-date.

    What other issues are you experiencing?

    Finally, rerun the mgadiag utility http://go.microsoft.com/fwlink/?linkid=52012 and post a fresh report.  Thanks!

  • 2007年3月28日 3:19BillA1 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Here is the new report

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 08761755-ab64-409b-90da-b58520809d52
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>08761755-ab64-409b-90da-b58520809d52</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1454471165-507921405-1957994488</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Inspiron 8600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="3"/><Date>20040830000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>11A03007018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>888EDB01021E5D6</Val><Hash>02FmrVVyVlsuYKdg92OD/NXdWmY=</Hash><Pid>73931-747-1351164-57124</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

  • 2007年5月13日 21:51The Bedwards 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    Dear Sir,

     

    I brought a logitech Quickcam Pro 5000 web cam. It will not let me install until I upgrade to window XP service pack 2. While attempting to downlad this pack from microsoft site, i continually get a similar related problem (to the above problem you responded to) during download.

    Windows Genuine advantage tool (KB892130) fails with error code 0x80070002 on my dell (Optiflex GX270) computer (purchased from my place of work after the lease ran out). Have looked at various suggested solutions including deletion of keys in the regedit32.exe, that do not exist and mods to Automatic update page.

     

    Following the diagnostic tool info above, I have don the same hope you can review and assist.

     

    Thanks

     

    Steve....

     

     

    Diagnostic Report (1.7.0012.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Detailed Status: N/A

    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT

    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=

    Windows Product ID: 55274-OEM-2211906-00102

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 5.1.2600.2.00010100.1.0.pro

    ID: 043b320e-923b-45df-be84-38370d05d04a

    Is Admin: Yes

    AutoDial: Yes

    Registry: 0x0

    WGA Version: Registered, 1.7.36.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic:

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    OGA Version: Failed to retrieve file version. - 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-3178-80070002_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005

     

    Browser Data-->

    Proxy settings: proxy:80

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: c:\windows\system32\oembios.bin

    File Mismatch: c:\windows\system32\oembios.dat

    File Mismatch: c:\windows\system32\oembios.sig

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>043b320e-923b-45df-be84-38370d05d04a</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3499380615-3917515081-3553900168</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX270               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20030716******.******+***</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>1021381701848053</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Computer Corporation</name><model>Dell OPTIPLEX GX270</model></SBID><OEM/></MachineData>              <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>36797026F66524C</Val><Hash>0rbgCIuhbwEBr+0p7pclbhWu1e0=</Hash><Pid>54186-OEM-1793447-88358</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>1A7F4296F8D430C</Val><Hash>P1THaK4EoX6fpoLdu+r6t2q0QGk=</Hash><Pid>54197-OEM-1693574-64358</Pid><PidType>4</PidType></Product><Product GUID="{913A0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Project Standard 2002</Name><Ver>10</Ver><Val>7E413E45A167FC2</Val><Hash>Gw3l563NxSkvv4nKlG9TucyOuOU=</Hash><Pid>56130-755-7119692-16043</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

  • 2007年5月14日 0:09Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    The Bedwards,

     

    Your internet connection seems to have a Proxy setting enabled, which may be responsible for the problem.

    Browser Data-->

    Proxy settings: proxy:80

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    Please try disabling the proxy and try again.  However, please make a note of the details of the setting so that you can restore the setting if needed.

     

    Post back and keep us informed.

  • 2007年5月14日 21:28The Bedwards 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

     

    Can you advice how I disable this proxy. Is it possible to provide a step procedure.

     

    Thanks and appreciate the response

  • 2007年5月15日 0:38Dan at IT Associates 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    The Bedwards,

     

    1.

    In Internet Explorer, click the Tools menu, and then click Internet Options

    2.

    Click the Connections tab, and then click LAN Settings

     

    3.

    Write down the settings that are displayed, just in case.

     

    4.  In the Proxy server area, de-select the Use a proxy server check box. 

     

    5.  Click OK.  Close Internet Explorer.  Restart your computer.

     

    6.  Rerun the mgadiag utility and check the report to see if the proxy setting is no longer in effect.

     

    7.  Retry getting SP2 from Windows Update.

     

    Let us know how it's going!

     

  • 2007年6月2日 15:05ahmed eid 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     已答复

    download packge(MSI) windows Genuine Advantage Notification (KB90 5474) and (KB892130)

     

  • 2007年6月5日 0:51StephenHolm 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    BillA1,

     

    Did running the new tool help with your problem? 

     

     

    Stephen Holm, MS

    OGA and WGA Forum Manager

  • 2007年6月9日 12:20HML Lou 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    i too have this issue.

    here is  my WGA diagnostic tool results

    thank you for this kind of info, i have a E-machines with preloaded windows XP

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
    Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
    Windows Product ID: 55277-OEM-2111907-00103
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 4befcd4f-217b-4839-9d74-194fa159c842
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.5.526.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: www.aol.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>4befcd4f-217b-4839-9d74-194fa159c842</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-3R2BW</PKey><PID>55277-OEM-2111907-00103</PID><PIDType>2</PIDType><SID>S-1-5-21-1028798823-1559007670-282864733</SID><SYSTEM><Manufacturer>eMachines, Inc.</Manufacturer><Model>Imperial</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20031002000000.000000+000</Date><SLPBIOS>EMACHINES</SLPBIOS></BIOS><HWID>AE983F4F01842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>eMachines</name><model>T2792</model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

  • 2007年8月18日 18:29wiwawy 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    i had the same problem and did as described and fixed it however now i cannot install any other updates

    this is what i get

    Failed Updates
    For help installing an update successfully, see the solution under each problem description.
    Problem: A problem on your computer is preventing updates from being downloaded or installed
    Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.
    Microsoft Windows XP
    Security Update for Windows XP (KB873339)
    Critical Update for Windows XP (KB886185)
    Security Update for Windows XP (KB885836)
    Security Update for Windows XP (KB888302)
    Security Update for Windows XP (KB891781)
    Security Update for Windows XP (KB885835)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB890859)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB896423)
    Update for Windows XP (KB894391)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB900725)
    Update for Windows XP (KB910437)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911927)
    Security Update for Windows Media Player Plug-in (KB911564)
    Security Update for Windows XP (KB911562)
    Update for Windows XP (KB900485)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB916595)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920685)
    Update for Windows XP (KB920872)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB926436)
    February 2007 CardSpace Update for Windows XP (KB925720)
    Update for Windows XP (KB931836)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB932168)
    Update for Windows XP (KB935448)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB920213)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB927891)
    Cumulative Security Update for Outlook Express for Windows XP (KB929123)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB935839)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB923689)
    Update for Windows XP (KB938828)
    Windows Malicious Software Removal Tool - August 2007 (KB890830)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB938829)
    Cumulative Security Update for Internet Explorer 6 for Windows XP (KB937143)
    Security Update for Windows Media Player 10 for Windows XP (KB936782)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938127)
    Security Update for Microsoft XML Core Services 6.0 and Microsoft XML Core Services 6.0


     

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-4BBRD-4M9PV-H4B2M
    Windows Product Key Hash: bUN/h4d1iU33mYhzG/09Cf2oKOE=
    Windows Product ID: 76487-641-1002407-23317
    Windows Product ID Type: 1
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {B36E9EA9-54A0-4B74-A5E4-181D6AE7CAAD}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B36E9EA9-54A0-4B74-A5E4-181D6AE7CAAD}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H4B2M</PKey><PID>76487-641-1002407-23317</PID><PIDType>1</PIDType><SID>S-1-5-21-2419647484-2796713857-643571872</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-7253</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>V1.2</Version><SMBIOSVersion major="2" minor="4"/><Date>20070125000000.000000+000</Date></BIOS><HWID>E6E232E701842067</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Compaq Computer Corporation</name><model>Compaq Evo D300v</model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

  • 2007年8月20日 19:59StephenHolm 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    Do you have a WGA question?

     

    STephen HOlm, MS

     

  • 2007年12月16日 17:51saliorsmouth 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-Y99XT-QCYWT-K47YY
    Windows Product Key Hash: /skC7KW3lR95V/TFPCYdBoY9+jY=
    Windows Product ID: 55274-640-2092564-23022
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {425DB327-890B-4646-BCEA-268F61182067}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.532.2
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{425DB327-890B-4646-BCEA-268F61182067}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K47YY</PKey><PID>55274-640-2092564-23022</PID><PIDType>1</PIDType><SID>S-1-5-21-220523388-1957994488-839522115</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>E-3200</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>4J4NB0X1.15A.0021.P13</Version><SMBIOSVersion major="2" minor="1"/><Date>19991130000000.000000+000</Date></BIOS><HWID>5A9138C70184004D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

  • 2007年12月17日 22:30StephenHolm 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    Ahmed,

     

    Are you having problems with installing the two WGA notifications aforementioned?  Please try this below.

     

    Your issue appears to be Windows Update and not Windows Genuine Advantage (WGA) related. This Forum is only for support of WGA. Your issue appears to be outside the scope of the Genuine Advantage forum. Please visit https://support.microsoft.com/oas/default.aspx?gprid=6527 and submit a support request for Windows Update problem which you are experiencing. In an attempt to assist I would like to provide the following information. First please visit the following Knowledge Base (KB) article “Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation”  located @ http://support.microsoft.com/kb/943144 . Also visit the XP Newsgroups @ http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?query=Validation+Tool+%28KB892130&dg=microsoft.public.windowsupdate&cat=en-us-ms-winxp&lang=en&cr=US&pt=&catlist=B0DE109D-10E1-4C3C-BCC9-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us and search for Validation Tool KB892130. There are many articles you can review.

     

    Next, recently many users have experienced problems surrounding the Windows Genuine Advantage Validation Tool (KB892130).   If you find that Windows Update refuses to install most patches, you can register its missing DLLs yourself. This can be accomplished by manually entering seven commands (shown in Step 2, below) at a command prompt. If you need to run the fix on multiple machines, it's easiest to use a batch file, as Steps 1 through 5 explain:

    Step 1. Open Notepad (or any text editor).

    Step 2. Copy and paste the following command lines into the Notepad window (the /s switch runs the commands silently, freeing you from having to press Enter after each line):

    regsvr32 /s wuapi.dll
    regsvr32 /s wuaueng1.dll
    regsvr32 /s wuaueng.dll
    regsvr32 /s wucltui.dll
    regsvr32 /s wups2.dll
    regsvr32 /s wups.dll
    regsvr32 /s wuweb.dll


    Step 3. Save the file to your desktop, using a .bat or .cmd extension.

    Step 4. Double-click the icon of the .bat or .cmd file.

    Step 5. A command window will open, run the commands, and then close.

    The next time you visit the Windows Update site, you should not have any problem installing the latest patches.

     

    Another possible fix is to install an older version of the Windows Update files (downloadable from Step 2 of Microsoft Knowledge Base article http://support.microsoft.com/kb/927891/en-us#SPR over the newer version. This will involve launching the installer from a command line using a switch know as /wuforce. 

     

     

    Thank you,

     

    Stephen Holm, MS

  • 2007年12月17日 22:33StephenHolm 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     建议的答复

    Hello Sailorsmouth,

     

    If you have a Wireless Router: -
    In the security tab, make sure you aren't blocking AcitveX.

    "Checking for latest updates for your computer"
    Possible reasons: -
    1. Internet Explorer temporary files corrupted.
    2. Background Intelligent and Event Log service not started
    3. SoftwareDistribution folder has become corrupted
    4. You may need to re-registered some dlls files
    5. You may need to add Windows Update to the Trusted Sites Zone:
    6. Spyware.
    7. Third party programs running in background.
    8. ActiveX controls corrupted

    Suggestion 1:-
    Clearing Temporary Internet files, cookies and history in Internet Explorer
    Tools>Internet Options>General
    You'll see Delete Cookies, Delete files, Delete History
    NB: "Delete all offline content", will delete all files needed to browse the websites
    offline.
    Reboot and try Windows Update again.

    Suggestion 2:-
    1: Check that the Background Intelligent Transfer Service to is set to Automatic and
    verify the Status is Started.
    Click Start, Choose Run, and in the Run box, type services.msc, Click OK
    Locate the Background Intelligent Transfer Service service, and right-click to select
    it.
    Select Properties, and in the Startup Type list, select Automatic. Verify the service
    Status is Started. Click OK.

    2. Check that the Set Event Log service is set to Automatic and verify that the
    Status is Started
    Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
    Locate the Event Log service, and right-click to select it.
    Select Properties, and in the Startup type list, select Automatic. Verify the
    Service status is Started. Click OK.

    3. Register qmgr.dll and qmgrprxy.dll
    Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
    Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.

    Suggestion 3:-
    It is possible that the contents of the SoftwareDistribution folder have become
    corrupted, so try Renaming the SoftwareDistribution folder
    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type: %systemroot%
    Click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.

    Please note that your update history is contained in the "datastore" folder and when
    you rename the Software Distribution folder, the history is lost but it's not
    important. You can if need be, copy the contents back from the renamed
    softwareDistribution.old folder. Losing the history of Windows Updates is not
    important.

    Suggestion 4:-
    Certain files may have become unregistered, and you will need to register them
    again:-
    Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.

    Do the same for the other files:-
    wucltui.dll
    wuaueng.dll
    wuapi.dll
    jscript.dll
    MSXML.DLL
    MSXML2.DLL
    MSXML3.DLL

    Suggestion 5:-

    Add Windows Update to the Trusted Sites Zone:
    Please note that Security settings in Internet Explorer must be set to Medium or
    lower for ActiveX files to correctly pass to your computer.
    Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected
    by the lowering of Security settings. Your current security settings for all other
    Web sites will remain as they are currently configured.

    Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
    Click Trusted Sites Zone. Click Sites.
    Clear the Require server verification (httpsSmile for all sites in this zone check box.
    Use the Add button next to the Add this Web site to the zone box to add the following
    sites:
    http://*.windowsupdate.microsoft.com
    https://*.windowsupdate.microsoft.com
    http://download.windowsupdate.com

     

     

    Thank you,

     

    Stephen Holm, MS

  • 2009年7月2日 23:39vegettokai 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     建议的答复

    Hello Sailorsmouth,

     

    If you have a Wireless Router: -
    In the security tab, make sure you aren't blocking AcitveX.

    "Checking for latest updates for your computer"
    Possible reasons: -
    1. Internet Explorer temporary files corrupted.
    2. Background Intelligent and Event Log service not started
    3. SoftwareDistribution folder has become corrupted
    4. You may need to re-registered some dlls files
    5. You may need to add Windows Update to the Trusted Sites Zone:
    6. Spyware.
    7. Third party programs running in background.
    8. ActiveX controls corrupted

    Suggestion 1:-
    Clearing Temporary Internet files, cookies and history in Internet Explorer
    Tools>Internet Options>General
    You'll see Delete Cookies, Delete files, Delete History
    NB: "Delete all offline content", will delete all files needed to browse the websites
    offline.
    Reboot and try Windows Update again.

    Suggestion 2:-
    1: Check that the Background Intelligent Transfer Service to is set to Automatic and
    verify the Status is Started.
    Click Start, Choose Run, and in the Run box, type services.msc, Click OK
    Locate the Background Intelligent Transfer Service service, and right-click to select
    it.
    Select Properties, and in the Startup Type list, select Automatic. Verify the service
    Status is Started. Click OK.

    2. Check that the Set Event Log service is set to Automatic and verify that the
    Status is Started
    Click Start, Choose Run, and in the Run box, type services.msc, Click OK.
    Locate the Event Log service, and right-click to select it.
    Select Properties, and in the Startup type list, select Automatic. Verify the
    Service status is Started. Click OK.

    3. Register qmgr.dll and qmgrprxy.dll
    Click Start, Choose Run and in the Run box, type regsvr32 qmgr.dll, Click OK.
    Click Start, Choose Run and in the Run box, type regsvr32 qmgrprxy.dll, Click OK.

    Suggestion 3:-
    It is possible that the contents of the SoftwareDistribution folder have become
    corrupted, so try Renaming the SoftwareDistribution folder
    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type: %systemroot%
    Click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.

    Please note that your update history is contained in the "datastore" folder and when
    you rename the Software Distribution folder, the history is lost but it's not
    important. You can if need be, copy the contents back from the renamed
    softwareDistribution.old folder. Losing the history of Windows Updates is not
    important.

    Suggestion 4:-
    Certain files may have become unregistered, and you will need to register them
    again:-
    Click Start, Choose Run and in the Run box, type regsvr32 wuaueng1.dll, Click OK.

    Do the same for the other files:-
    wucltui.dll
    wuaueng.dll
    wuapi.dll
    jscript.dll
    MSXML.DLL
    MSXML2.DLL
    MSXML3.DLL

    Suggestion 5:-

    Add Windows Update to the Trusted Sites Zone:
    Please note that Security settings in Internet Explorer must be set to Medium or
    lower for ActiveX files to correctly pass to your computer.
    Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be affected
    by the lowering of Security settings. Your current security settings for all other
    Web sites will remain as they are currently configured.

    Open Internet Explorer, click Tools, and then click Internet Options, Click Security.
    Click Trusted Sites Zone. Click Sites.
    Clear the Require server verification (httpsSmile for all sites in this zone check box.
    Use the Add button next to the Add this Web site to the zone box to add the following
    sites:
    http://*.windowsupdate.microsoft.com
    https://*.windowsupdate.microsoft.com
    http://download.windowsupdate.com

     

     

    Thank you,

     

    Stephen Holm, MS


    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine (WGA unsupported OS)
    Validation Code: 6
    Online Validation Code: 0x80072f8f
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-G37RP-W2J2R-V3B49
    Windows Product Key Hash: jYwugLOtpRFe9TUX1nVjGTNoZdo=
    Windows Product ID: 00428-015-8630506-70103
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.1.7227.2.00010100.1.0.000
    ID: {BF5691FE-8DA5-482C-B07D-EF62117C9D58}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7227.winmain_sp.090602-2110
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\winlogon.exe[6.1.7227.0]
    File Mismatch: C:\Windows\system32\ntoskrnl.exe[6.1.7227.0]
    File Mismatch: C:\Windows\system32\ntdll.dll[6.1.7227.0]
    File Mismatch: C:\Windows\system32\kernel32.dll[6.1.7227.0]
    File Mismatch: C:\Windows\system32\advapi32.dll[6.1.7227.0]
    File Mismatch: C:\Windows\system32\setupapi.dll[6.1.7227.0]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BF5691FE-8DA5-482C-B07D-EF62117C9D58}</UGUID><Version>1.9.0006.1</Version><OS>6.1.7227.2.00010100.1.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V3B49</PKey><PID>00428-015-8630506-70103</PID><PIDType>0</PIDType><SID>S-1-5-21-1646676119-1877771951-3489769258</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N-SLI DELUXE ACPI BIOS Revision 1302</Version><SMBIOSVersion major="2" minor="4"/><Date>20071029000000.000000+000</Date></BIOS><HWID>74BA3507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="0E" Version="10" Result="2219300"/><App Id="10" Version="10" Result="2219338"/><App Id="14" Version="10" Result="1310738"/><App Id="15" Version="10" Result="3509888"/><App Id="17" Version="10" Result="2219272"/><App Id="18" Version="10" Result="2219220"/><App Id="1A" Version="10" Result="131072"/><App Id="1B" Version="10" Result="2219212"/><App Id="1C" Version="10" Result="2219212"/><App Id="1D" Version="10" Result="2219212"/><App Id="1E" Version="10" Result="2"/><App Id="1F" Version="10" Result="2"/><App Id="20" Version="10" Result="2219828"/><App Id="21" Version="10" Result="5"/><App Id="23" Version="10" Result="2002249564"/><App Id="24" Version="10" Result="2002249564"/><App Id="25" Version="10" Result="2219568"/><App Id="26" Version="10" Result="2002248664"/><App Id="27" Version="10" Result="2219276"/><App Id="29" Version="10" Result="2220164"/><App Id="2A" Version="10" Result="2002248771"/><App Id="2B" Version="10" Result="1572886"/><App Id="2C" Version="10" Result="2219340"/><App Id="2D" Version="10" Result="8388608"/><App Id="2E" Version="10" Result="2219404"/><App Id="30" Version="10" Result="2002249564"/><App Id="38" Version="10" Result="1310738"/><App Id="39" Version="10" Result="3509888"/><App Id="3A" Version="10" Result="2219720"/><App Id="3B" Version="10" Result="7274596"/><App Id="49" Version="10" Result="2097152"/><App Id="4A" Version="10" Result="2219532"/><App Id="4B" Version="10" Result="2219532"/><App Id="4C" Version="10" Result="2219532"/><App Id="4D" Version="10" Result="32"/><App Id="4E" Version="10" Result="32"/><App Id="67" Version="10" Result="2219512"/><App Id="68" Version="10" Result="2956072"/><App Id="69" Version="10" Result="2956132"/><App Id="6A" Version="10" Result="2002757248"/><App Id="6B" Version="10" Result="2219536"/><App Id="6C" Version="10" Result="2002249234"/><App Id="6D" Version="10" Result="3509906"/><App Id="6E" Version="10" Result="2956116"/><App Id="6F" Version="10" Result="1998800540"/><App Id="70" Version="10" Result="2219720"/><App Id="71" Version="10" Result="2002744032"/><App Id="73" Version="10" Result="2219644"/><App Id="74" Version="10" Result="2002250494"/><App Id="75" Version="10" Result="2219720"/><App Id="77" Version="10" Result="2219728"/><App Id="78" Version="10" Result="2002249564"/><App Id="79" Version="10" Result="46"/><App Id="7A" Version="10" Result="3509888"/><App Id="7B" Version="10" Result="2219632"/><App Id="7C" Version="10" Result="2002249469"/><App Id="7D" Version="10" Result="1"/><App Id="7E" Version="10" Result="2220164"/><App Id="7F" Version="10" Result="2002249564"/><App Id="80" Version="10" Result="2219720"/><App Id="81" Version="10" Result="2219704"/><App Id="82" Version="10" Result="2219732"/><App Id="86" Version="10" Result="2219712"/><App Id="87" Version="10" Result="2220164"/><App Id="88" Version="10" Result="2002249564"/><App Id="89" Version="10" Result="18"/><App Id="8A" Version="10" Result="18"/><App Id="8B" Version="10" Result="2220024"/><App Id="8C" Version="10" Result="46"/><App Id="8E" Version="10" Result="2002249564"/><App Id="8F" Version="10" Result="3509888"/><App Id="90" Version="10" Result="2220024"/><App Id="91" Version="10" Result="2002250372"/><App Id="92" Version="10" Result="2002218334"/><App Id="93" Version="10" Result="2002250345"/><App Id="94" Version="10" Result="2004533070"/><App Id="95" Version="10" Result="1"/><App Id="96" Version="10" Result="2002249686"/><App Id="98" Version="10" Result="3936544"/><App Id="99" Version="10" Result="2949456"/><App Id="9A" Version="10" Result="2220108"/><App Id="9C" Version="10" Result="2949376"/><App Id="9F" Version="10" Result="1"/><App Id="A0" Version="10" Result="2002744032"/><App Id="A1" Version="10" Result="1310738"/><App Id="A2" Version="10" Result="3509888"/><App Id="A3" Version="10" Result="2956072"/><App Id="A4" Version="10" Result="2219720"/><App Id="A5" Version="10" Result="16777216"/><App Id="A8" Version="10" Result="83"/><App Id="A9" Version="10" Result="90"/><App Id="AB" Version="10" Result="-1761582092"/><App Id="AC" Version="10" Result="83"/><App Id="AE" Version="10" Result="54526024"/><App Id="B2" Version="10" Result="2949500"/><App Id="B4" Version="10" Result="2949456"/><App Id="B7" Version="10" Result="44258184"/><App Id="B8" Version="10" Result="3936544"/><App Id="BA" Version="10" Result="83"/><App Id="BD" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="2219892"/><App Id="C0" Version="10" Result="2002205559"/><App Id="C1" Version="10" Result="2002205564"/><App Id="C2" Version="10" Result="2004533186"/><App Id="C4" Version="10" Result="-1073741809"/><App Id="C6" Version="10" Result="2219852"/><App Id="C7" Version="10" Result="2002202040"/><App Id="C8" Version="10" Result="2224200"/><App Id="C9" Version="10" Result="2001983317"/><App Id="CA" Version="10" Result="815046"/><App Id="CB" Version="10" Result="-2"/><App Id="CC" Version="10" Result="2219908"/><App Id="CD" Version="10" Result="1970236054"/><App Id="CE" Version="10" Result="2"/><App Id="CF" Version="10" Result="-1073741809"/><App Id="D0" Version="10" Result="2220648"/><App Id="D1" Version="10" Result="1970244581"/><App Id="D2" Version="10" Result="-1073741809"/><App Id="D3" Version="10" Result="2221332"/><App Id="D5" Version="10" Result="1970244513"/><App Id="D6" Version="10" Result="24"/><App Id="D8" Version="10" Result="2220016"/><App Id="D9" Version="10" Result="64"/><App Id="DD" Version="10" Result="1"/><App Id="E2" Version="10" Result="2220716"/><App Id="E3" Version="10" Result="4194366"/><App Id="E4" Version="10" Result="3521064"/><App Id="E5" Version="10" Result="-4"/><App Id="E6" Version="10" Result="2004533070"/><App Id="E7" Version="10" Result="2219668"/><App Id="E8" Version="10" Result="44258232"/><App Id="E9" Version="10" Result="2220120"/><App Id="EA" Version="10" Result="2001983317"/><App Id="EB" Version="10" Result="891694"/><App Id="EC" Version="10" Result="-2"/><App Id="ED" Version="10" Result="2002250345"/><App Id="EE" Version="10" Result="2002249710"/><App Id="EF" Version="10" Result="1"/><App Id="F0" Version="10" Result="1"/><App Id="F2" Version="10" Result="2220164"/><App Id="F3" Version="10" Result="2220108"/><App Id="F4" Version="10" Result="2220136"/><App Id="F5" Version="10" Result="1970240924"/><App Id="F6" Version="10" Result="1"/><App Id="F8" Version="10" Result="2220164"/><App Id="F9" Version="10" Result="1970240943"/><App Id="FA" Version="10" Result="-1774159264"/><App Id="FC" Version="10" Result="3509888"/><App Id="FD" Version="10" Result="2"/><App Id="FE" Version="10" Result="202460"/><App Id="00" Version="11" Result="2220184"/><App Id="02" Version="11" Result="2001862656"/><App Id="03" Version="11" Result="2220076"/><App Id="04" Version="11" Result="2220176"/><App Id="05" Version="11" Result="2221264"/><App Id="06" Version="11" Result="1970329077"/><App Id="07" Version="11" Result="-485562448"/><App Id="08" Version="11" Result="-2"/><App Id="09" Version="11" Result="1970240943"/><App Id="0A" Version="11" Result="1970240417"/><App Id="0B" Version="11" Result="1970240782"/><App Id="0C" Version="11" Result="-1774158104"/><App Id="0D" Ve

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7227.0
    Error: product key not found.

    HWID Data-->
    HWID Hash Current: OgAAAAMABAABAAEAAgABAAAAAgABAAEA6GESK5xozrdONKYMkgAIhTh8sO38K5Ls3ohiG0ZdWBeOtg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   Nvidia  ASUSACPI
      FACP   Nvidia  ASUSACPI
      HPET   Nvidia  ASUSACPI
      MCFG   Nvidia  ASUSACPI

     

  • 2009年8月4日 20:04The1AndOnly 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    When I run Microsoft Update, I get offered KB905474, WGA Notification.  When it tries to install, it fails.  I downloaded the standalone version and it fails when it tries to install.  It gives the error as, "Server pack version of this system is newer than this update".  Here is my mgadiag.  How can I get KB905474 to install or "clear out".  I don't want to hide it.......
    Thanks




    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QDM82-G3TB6-YXFTD
    Windows Product Key Hash: 2XEVLDRe+hhE5Tba8EnzSlWyZm0=
    Windows Product ID: 55274-640-2275694-23257
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {829FA4AC-7DD0-4E6C-A2DB-C33669A8A0DA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{829FA4AC-7DD0-4E6C-A2DB-C33669A8A0DA}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YXFTD</PKey><PID>55274-640-2275694-23257</PID><PIDType>1</PIDType><SID>S-1-5-21-839522115-1417001333-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D925XCV_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CV92510A.86A.0338.2004.1012.1817</Version><SMBIOSVersion major="2" minor="3"/><Date>20041012000000.000000+000</Date></BIOS><HWID>D05F3A7F0184E073</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.18.7"/><File Name="WgaLogon.dll" Version="1.7.18.7"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5CB6CC0393D6500</Val><Hash>qHqbEoc9qzMbHzAdjSn099L6Efg=</Hash><Pid>73931-640-6980892-57718</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B921:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

  • 2009年8月6日 3:39Pikachu2009 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     

    if all the reports are "pass", it will be the genuine version of Office, right?