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已答复ActiveSync 4.5 will sync Outlook XP Calendar but not Contacts

  • 2009年5月12日 17:24tbsrrs 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    I am using WIN XP3 and Outlook XP on my computer. I have a Motorola Q9h global with WM 6.1 and ActiveSync4.5. About a month ago the phone and computer would sync both contacts anf calendar but when attempting a sync last week only calendar would sync and then it just sat there with the green arrows going around until I unplugged the phone. I have reinstalled ActiveSync on the computer, deleted the device and deleted the windows pc on the phone. I have used the repair feature in Outlook help and serched the net. I submitted a request with the info here to Motorola but keep getting a generic reply back. I have noticed that on the phone in active sync -windows pc-options the boxes you can check to sync the contacts,favorites,files,media and appointments are grayed out and you can't check them. the only boxes available to check arecalendar, email and tasks. This is my wifes phone and now she has no contact info and is driving me nuts, please help.

    Thanks,
     tbsrrs

     

答案

  • 2009年5月31日 21:47WMTA1所有者：用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
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    Tbsrrs,

     

    Since we have not hard back from you, we hope that you have been able to resolve your issue.  Please Unmark As Answered if you are still experiencing your  << insert name of issue here >>   issue(s).  We can still provide additional information and tips when you come back to this thread with more information.  Marking threads as answered helps other customers searching on same or similar issues.  This thread stays viewable and accessible for additional postings either way.

    Thank you for participating in the Windows Mobile Forum!

    Thank you from the Microsoft Windows Mobile Team
    http://www.WindowsMobile.com/TotalAccess
     

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  • 2009年5月12日 17:45Jack Cook - aka Help_LineMVP, 版主用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    I have noticed that on the phone in active sync -windows pc-options the boxes you can check to sync the contacts,favorites,files,media and appointments are grayed out and you can't check them.


    When the device is connected to the PC, if you open Activesync and look at the options for syncing, are they available to mark the checkbox?
    http://experiencemobility.net http://mobilitysite.com
     
  • 2009年5月18日 15:43WMTA1所有者：用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    tbsrrs - Just wanted to check back with you to see if you have been able to resolve this issue.  If you are still experiencing your installation issues let us know so we can continue to provide recommendations.

    Thanks!
     
  • 2009年5月31日 21:47WMTA1所有者：用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
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    Tbsrrs,

     

    Since we have not hard back from you, we hope that you have been able to resolve your issue.  Please Unmark As Answered if you are still experiencing your  << insert name of issue here >>   issue(s).  We can still provide additional information and tips when you come back to this thread with more information.  Marking threads as answered helps other customers searching on same or similar issues.  This thread stays viewable and accessible for additional postings either way.

    Thank you for participating in the Windows Mobile Forum!

    Thank you from the Microsoft Windows Mobile Team
    http://www.WindowsMobile.com/TotalAccess
     
  • 2009年7月3日 10:36e_ellul 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    Hi Jack

    I'm having a similar problem. At work, I'm running Windows XP, SP2, MS Outlook 2003 SP3, MS Active Sync 4.5, and I'm trying to synchronize Calendar and Contacts with my iPAQ 1940. In the Sync Options in Activesync, the options to synchronize Appointments, Contacts, Notes and Task are all greyed out. The only options I get are Favorites, Inbox and Files.

    I have the exact same system at home and am able to synchronize everything, including Calendar and Contacts. Could you give me an indication of what could be missing on my work computer?

    please let me know if you need any other details.

    Many many thanks

    Elaine

     
  • 2009年7月7日 18:14Jack Cook - aka Help_LineMVP, 版主用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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     In the Sync Options in Activesync, the options to synchronize Appointments, Contacts, Notes and Task are all greyed out. The only options I get are Favorites, Inbox and Files.



    I am assuming you are seeing them greyed out on your device ... yes?  Are they greyed out on your PC?
    Jack Cook
    http://www.experiencemobility.net
    http://www.mobilitysite.com
     
  • 2009年7月29日 12:43e_ellul 用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    Hi Jack
    apologies for my late reply..

    yes, the options are greyed out on both PC and iPaq..

    thanks

    Elaine
     
  • 2009年7月29日 12:47Linley MeslierMVP, 版主用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    Hi,

    Run this command on your computer:

    regsvr32.exe %windir%\system32\ole32.dll

    Linley
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
     
  • 2009年7月29日 17:52Jack Cook - aka Help_LineMVP, 版主用户奖牌用户奖牌用户奖牌用户奖牌用户奖牌
     
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    And make sure that you close any Office application. Running that command will will correctly register the ole32.dll file in the registry
    Jack Cook
    http://www.experiencemobility.net
    http://www.mobilitysite.com