windows live one care
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2010年5月23日 16:10the icon turns red and now I cannot get the virus and spyware back on and every time I try to do it manually in the control panel it wont stay on???? Help pllease / Windows update is failing as well every time it tries to update 11 items dont install....?????
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2010年5月23日 17:00版主
Try running the virus and spyware repair tool to turn on virus monitoring - http://social.microsoft.com/Forums/en-US/onecareanti-virus/thread/0c3905ab-672e-41c4-9be8-8f0f1636f123 If the repair tool does not resolve the problem you can contact support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90 You can get help with Windows updates at the Microsoft Update Solution Center - http://support.microsoft.com/ph/6527#tab0
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials- 已標示為解答 Stephen BootsMVP, Moderator 2010年5月24日 13:08
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2010年5月24日 13:09版主
You probably also want to check your computer date and time.
Right click the clock in the system tray. Select Adjust Date and Time.
Verify and correct the month, day, year, hour, minutes and time zone.
Reboot if you changed any of the above.
If that does not resolve the issue, please open a support case.
To open an email support case, start here:
https://support.microsoftsecurityessentials.com/
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
