Restore: this driver is blocked from loading

Geblokkeerd Restore: this driver is blocked from loading

  • 2010年5月4日 18:35
     
     

    When trying to use Restore Files and Folders, I select a backup, then select a drive. The Opening the Volume dialogue appears- then at anywhere from 5-20% complete I get an error message: The restore process did not succeed- this driver is blocked from loading.

    I have tried these on several different backup dates as well as different drives. And I have rebooted VAIL.

     

    Ideas?

    • 已編輯 Rosemont60 2010年5月4日 19:05 typos
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所有回覆

  • 2010年5月4日 19:14
     
     已答覆

    What operating systems are you using?

    Can you please file a bug through connect and attach logs.

    Thanks.


    Bodhi Deb - MSFT
  • 2010年5月4日 19:57
     
     

    One computer is running Windows 7 32-bit- the other Windows 7 64-bit

    I will be glad to submit bug- but I need a little guidance on where the log(s) name is- and where it is stored on VAIL

     

  • 2010年5月4日 20:23
     
     

    UPDATE: Restore function works OK under Windows 7- 32bit (LAPTOP). But stills gets the error on the Windows 64-bit (DESKTOP). DESKTOP running Intel i7 2.67GHz with 6Gb RAM.

    So obviously the logs you want to see must be located on the DESKTOP computer, not VAIL. So, I still need a name of the log so I can search for it.

  • 2010年5月4日 21:08
     
     已答覆

    Logs are under C:\ProgramData\Microsoft\Windows Server. Zip the log folder and attach to the bug.

    Alternately you can also use the log collector.


    Bodhi Deb - MSFT
  • 2010年5月4日 21:41
     
     

    Can you please also add c:\Windows\inf\setupapi.dev.log

    if you are using the log collector then it will collect all the necessary lots as well.

    Thanks.


    Bodhi Deb - MSFT
  • 2010年5月4日 21:52
     
     

    OK- I can spend 15 minutes trying to fing the"log collector'- or I can ask you? I choose the latter :-)

     

  • 2010年5月4日 22:01
     
     
    its on the connect site for download.  “Windows Server Code Name ‘Vail’ Log Collector Preview”,  zip up all of the files and then attach them to the bug report. 
    Bodhi Deb - MSFT
  • 2010年5月4日 22:01