none
Windows Vista - Build 6002 -This copy of Windows is not genuine

    問題

  • Hi,

    I have a HP Pavilion DV6-1030us. I've had my computer for about 3 years. It was purchased thru the HP site. Everything was ok until all of a sudden I was getting message "Windows not genuine". I also noticed a message "could not find serial number" when i start up my computer. The message in the bottom of the desktop says "Windows Vista, Build 6002, This copy of Windows is not genuine"> Please see my diagnostic report below:


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {BFB471BF-B3FF-443B-BE2F-781315D8ED42}(2)
    Is Admin: No
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BFB471BF-B3FF-443B-BE2F-781315D8ED42}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2475503849-4228415524-4076874000</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20090612000000.000000+000</Date></BIOS><HWID>CD313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>15FF2FFAD20A586</Val><Hash>09xGXr/5A8YTbzi8CPsDoptOv1E=</Hash><Pid>89388-707-2721036-65489</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6001.0000-0792009
    Installation ID: 009553843811598682028881730615021614663846901361592110
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEAAgABAAIAAQACAAAABAABAAEA6GHuyVAelhN6f96WmMGKifL0LeJOiXPSsPb0SKxWRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      DMAR                          
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm

    Can it be fixed? Thanks in advance!!

    2012年3月8日 上午 04:14

解答

  • "jan_jan5us" wrote in message news:fc49621a-c1cd-4969-baa2-9ad03f794db7...
    The one on the sticker is completely worn off :(

    *J-Tho*

    no-one has a record of your Key, except for you, by way of that sticker.
     
    Have you tried a bright light and a magnifier? If you can get all but 2 characters, it’s worth trying the variations on those, but any more and it’s totally impractical. (I recently had one where three characters were illegible, but there remained enough of those three to eliminate most of the options – I got it on the 6th try<g>)
     
    You can try a telephone activation attempt, and speak to an operator – they may be able to assist.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key

    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     
    Your other options are.
    1) try a Factory Restore /System Recovery – this sometimes works, if the problem is with the software, rather than the BIOS – but it will delete all you data, so back up to external media first!
     
    2) Try a BIOS update – most BIOS updates don’t have the SLIC table in them, but some do. (You could also see if the manufacturer can assist in this by sending you a specific BIOS update)
     
    3) Purchase a new license for Windows. If you buy a Full Retail license for the same edition of Windows, you could swap the Key into the current install. If you purchase an Upgrade copy you will have to jump through all sorts of hoops, but should be able to keep the current install at the end.

    Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | www.crashfixpc.co.uk
    2012年3月11日 上午 06:32

所有回覆

  • "jan_jan5us" wrote in message news:bcc91af8-b66a-482d-8622-8ad646fd89c5...

    Hi,

    I have a HP Pavilion DV6-1030us. I've had my computer for about 3 years. It was purchased thru the HP site. Everything was ok until all of a sudden I was getting message "Windows not genuine". I also noticed a message "could not find serial number" when i start up my computer. The message in the bottom of the desktop says "Windows Vista, Build 6002, This copy of Windows is not genuine"> Please see my diagnostic report below:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20090612000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

    For some reason, your PC is unable to properly read the SLIC table that should be present in the BIOS.
    Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker, on the machine’s case.
    Once complete, run another MGADiag report and post back with the results
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    2012年3月8日 上午 08:35
  • Hi, I did all of the above, but when it got to the point to enter the product key, I entered it and it gave me an error message saying something like 'there was a problem" with this error code: 0xC004F063

    The following is the new MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {BFB471BF-B3FF-443B-BE2F-781315D8ED42}(4)
    Is Admin: No
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BFB471BF-B3FF-443B-BE2F-781315D8ED42}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2475503849-4228415524-4076874000</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20090612000000.000000+000</Date></BIOS><HWID>CD313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>15FF2FFAD20A586</Val><Hash>09xGXr/5A8YTbzi8CPsDoptOv1E=</Hash><Pid>89388-707-2721036-65489</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-1033-6002.0000-0712012
    Installation ID: 009553843811598682028881730615021614663846901361592110
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEAAgABAAIAAQACAAAABAABAAEA6GHuyVAelhN6f96WmMGKifL0LeJOiXPSsPb0SKxWRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      DMAR                          
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm


    *J-Tho*

    2012年3月11日 上午 06:16
  • "jan_jan5us" wrote in message news:cafb85a2-fa5f-49f3-a92d-238fce0acadd...

    Hi, I did all of the above, but when it got to the point to enter the product key, I entered it and it gave me an error message saying something like 'there was a problem" with this error code: 0xC004F063

    The following is the new MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="4"/><Date>20090612000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F063.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table


    *J-Tho*

    What Key did you enter? It’s no use entering one you may have found using a software tool – you MUST use the one from the COA sticker on your machine’s case.
     
     

    Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | www.crashfixpc.co.uk
    2012年3月11日 上午 06:25
  • The one on the sticker is completely worn off :(

    *J-Tho*

    2012年3月11日 上午 06:28
  • "jan_jan5us" wrote in message news:fc49621a-c1cd-4969-baa2-9ad03f794db7...
    The one on the sticker is completely worn off :(

    *J-Tho*

    no-one has a record of your Key, except for you, by way of that sticker.
     
    Have you tried a bright light and a magnifier? If you can get all but 2 characters, it’s worth trying the variations on those, but any more and it’s totally impractical. (I recently had one where three characters were illegible, but there remained enough of those three to eliminate most of the options – I got it on the 6th try<g>)
     
    You can try a telephone activation attempt, and speak to an operator – they may be able to assist.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key

    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     
    Your other options are.
    1) try a Factory Restore /System Recovery – this sometimes works, if the problem is with the software, rather than the BIOS – but it will delete all you data, so back up to external media first!
     
    2) Try a BIOS update – most BIOS updates don’t have the SLIC table in them, but some do. (You could also see if the manufacturer can assist in this by sending you a specific BIOS update)
     
    3) Purchase a new license for Windows. If you buy a Full Retail license for the same edition of Windows, you could swap the Key into the current install. If you purchase an Upgrade copy you will have to jump through all sorts of hoops, but should be able to keep the current install at the end.

    Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | www.crashfixpc.co.uk
    2012年3月11日 上午 06:32
  • Ok Thanks so much! Will try calling them first. *Fingers crossed*


    *J-Tho*

    2012年3月11日 上午 06:44
  • "jan_jan5us" wrote in message news:9a9eb696-6724-4e72-98af-b3b8c9dc18c5...

    Ok Thanks so much! Will try calling them first. *Fingers crossed*


    *J-Tho*

    Good Luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    2012年3月11日 上午 07:12