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Could not retrieve server initialization data

Answered Could not retrieve server initialization data

  • 2010年5月8日 上午 11:45
     
     
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    This is in regard to recent issue reported under MS Project 2010 Proffesional edition. We were trying to connect MS Project 2010 Proffesional Client edition to MS Project 2010 server so that we can upload the project to resource center directly.

    Right information is added under info-> Accounts and post to that MS Project client reports the following error "Could not retrieve server initialization data". Please let me know how to get rid of this.

    Quick help is required!!

    Thanks

    Yash Bindlish

     

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  • 2010年5月10日 上午 05:36
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    Hi,

    I have not run into this issue myself, but a quick search of these forums found these posts:

    http://social.microsoft.com/Forums/en/projserv2010setup/thread/533363d0-212d-4e21-80c1-28fe59ae50cb

    http://social.microsoft.com/Forums/en/projserv2010setup/thread/41a78caf-721f-4908-aebb-6932ab4d02c6

    Have you looked into the responses to see if these resolve the issue?

    Regards,

    Alex. 

    Alex Burton www.epmsource.com
     
  • 2010年5月10日 上午 05:50
     
     
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    Hi,

     

    Have gone through the said posts already but could not worked in my scenario. Under post 1 it is also mentioned that this was the Bug under Beta edition?

    Any more clues?

    Thanks

    Yash Bindlish

     
  • 2010年5月10日 上午 05:54
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    Hi,

    A few more ideas...

    What version are you running, RTM?

    Are there any clues in the event log of the machine with the Project client? Have you checked out the ULS logs of the project server? 

    Alex

    Alex Burton www.epmsource.com
     
  • 2010年5月10日 上午 07:55
     
     
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    Hi,

    Yes using RTM version.

    I could only found few logs under Project client machine.

    Level Date and Time Source Event ID Task Category
    Information 10/05/2010 08:59:18 Microsoft Office 14 Alerts 300 None Microsoft Project
    Could not retrieve server initialization data.

     
    P1: 905890
    P2: 14.0.4763.1000
    P3:
    P4:

    Thanks

    Yash Bindlish

     
  • 2010年5月10日 下午 06:46
     
     
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    I suggest installing a Web Debugging proxy (like Fiddler) and taking a look at the actual communication.
     
  • 2010年5月10日 下午 07:08
     
     
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    This is in regard to recent issue reported under MS Project 2010 Proffesional edition. We were trying to connect MS Project 2010 Proffesional Client edition to MS Project 2010 server so that we can upload the project to resource center directly.

    Right information is added under info-> Accounts and post to that MS Project client reports the following error "Could not retrieve server initialization data". Please let me know how to get rid of this.

    Quick help is required!!

    Thanks

    Yash Bindlish


    I have same problem. :(
     
  • 2010年5月11日 下午 12:16
     
     
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    Hi,

    Today I installed all available updates for both the server and the client.
    Nothing has changed.

     
  • 2010年5月12日 上午 01:40
     
     
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    - Confirm you created your Project Server account within the Project Client? This is done from the backstage by clicking File > Info tab. If you haven't completed this step, you cannot connect to Project Server.

    - Confirm when you open Project Professional 2010, did you register the account?

    To register the account

       FILE   >>> INFO  >>> "Manage Accounts"

    Also, make sure all the accounts do not have a default account.  This is to make sure the default "Computer" account is not being used.

    Also you can try with  “Disable the loopback check”

    http://support.microsoft.com/default.aspx/kb/896861?p=1

     

    Thanks

     

     
  • 2010年5月12日 上午 02:06
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    I have resolved this issue by removing the Global.mpt from the following location.

    C:\Users\xxxx\AppData\Roaming\Microsoft\MS Project\14\1033

    -Configure the IIS, Host header and Alternate access mappings accordingly.

    -Did you try to check the behaviour from different machine? different user account?

    -Have you installed Project 2010 on project server directly and checked the behaviour?

    Thanks

     

     

    Sriram E - MSFT Enterprise Project Management
     
  • 2010年5月12日 上午 03:44
     
     
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    I have already used the right way to Register the account from FILE >>> INFO >>> "Manage Accounts"

    also have tried with "Disable the loopback check" but results are negative :-(

     

    Thanks

    Yash Bindlish

     
  • 2010年5月12日 上午 04:01
     
     
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    C:\Users\xxxx\AppData\Roaming\Microsoft\MS Project\14\1033 (Tried This but negative)

    -Configure the IIS, Host header and Alternate access mappings accordingly. (Can you please share the detailed steps)

    -Did you try to check the behaviour from different machine? different user account? (yes, error is same)

    -Have you installed Project 2010 on project server directly and checked the behaviour? (Yes i tried this as well but error is same)

    Thanks,

    Yash Bindlish

     
  • 2010年5月12日 上午 04:12
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    There are two things, i hope you are able to access the PWA in Internet Explorer.

    In project center, are you able to create project plan, add tasks?

    What is the Project pro client version you installed on the machine?

    Is BCM mode enabled on the server?

    Any firewall introdcued bwteen server and clieny?

     

     

    Thanks Sriram E - MSFT Enterprise Project Management
     
  • 2010年5月12日 上午 04:40
     
     
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    I am able to add New Project but creation of New task is not highlighted its only showing Task for Team.

    Project Client Proffesional 2010.

    No firewall.

     

     
  • 2010年5月12日 上午 05:42
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    Very clear. That user doesn't have permission to create project plan.

    In the right side top corner of PWA, click on the user account which you logged in, click on Sign in as different User (Login throguh system account if possible).

    Click on Server Settings, Manage Users, Click on the User account.

    Check the Security Groups & Security Categories. Ensure it has adequate previleages...

     

    Thanks Sriram E - MSFT Enterprise Project Management
     
  • 2010年5月12日 上午 06:03
     
     
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    Hi I have logged in through Admin credentials and view is same.

    Please follow given below link to view screenshot.

     

    [url=http://www.freeimagehosting.net/image.php?3057df50de.jpg][img=http://www.freeimagehosting.net/uploads/th.3057df50de.jpg][/url]
     
  • 2010年5月12日 上午 06:21
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    Hi Yash,

    According the the screenshot you posted, it seems you may be trying to add project tasks using the My Tasks views, which rightly won't support the adding of new tasks.

    To use the web based editing of Project Server, you need either create a new project schedule via the Project Center > New option, or choose an existing schedule in Project Center.  Once the schedule is opened and displaying the Gannt chart, you should be able to edit the schedule and add new tasks. 

    There are some fantastic videos at http://office2010.microsoft.com/en-us/project-server-help/CH010362470.aspx , specifically the ones entitled 'Up to speed with Project Web App' and 'Create or Edit a project or proposal' that cover off the new GUI, Ribbons and how to do web based editing.

    Hope this helps,

     

    alex.

    Alex Burton www.epmsource.com
     
  • 2010年5月12日 上午 06:38
     
     
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    Hi Alex,

    Thanks for sharing excellent piece of information, My concern still remains where client is unable to connect server :-(

    Thanks

    Yash Bindlish

     
  • 2010年5月12日 下午 03:45
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    Hello Yash,

    On the screenshot, observed that you logged in through ITPROJECTS\Administrator.

    Suggesting you to login through the system account (the account which you used to provision the PWA), then Click on Server Settings, Manage Users, Click on the Specific User account.

    Check the Security Groups & Security Categories. Ensure it has adequate previleages...

     

    Thanks Sriram E - MSFT Enterprise Project Management
     
  • 2010年5月12日 下午 06:21
     
     
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    Hi Sriram,

    ITPROJECTS\Administrator is the account through which provisioning is done.

    Thanks

    Yash Bindlish

     
  • 2010年5月12日 下午 06:28
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    Hello Yash,

    I am sorry. It was not correct.

    If you check the PWA, right side top corner. It should show 'System account' instead ITPROJECTS\Administrator.

    So open the Application management, service applications, project server application

    Move your cursor over PWA, click on the drop down, click on view. Find out the administrator account which you used for provisioning.

    Try login through that account and check the behaviour.

    Thanks Sriram E - MSFT Enterprise Project Management
     
  • 2010年5月13日 上午 03:45
     
     
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    Hi Sriram,

    ITPROJECTS\Administrator is the account through which PWA is provisioned.

     Please refer to the screenshot from below link.

    [url=http://www.freeimagehosting.net/image.php?49f89e3764.jpg][img]http://www.freeimagehosting.net/uploads/th.49f89e3764.jpg[/img][/url]

    Thanks,

    Yash Bindlish

     
  • 2010年5月20日 上午 09:00
     
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    Some how i am able to fix the issue, i just changed the servername configuration in File-- Info -- accounts setting

    Thanks,

    Yash Bindlish

    • 已標示為解答 Yash Bindlish 2010年5月20日 上午 09:01
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  • 2011年4月25日 下午 04:36
     
     
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    The 2 links above didn't help so we tried to change the servername configuration which was successfuk too.

    thank you very much

    Andreas Glaser
    Install SharePoint
    SharePoint Tutorial
    SharePoint Book
     
  • 2011年9月13日 下午 06:22
     
     
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    I added the site to trusted sites and that fixed the problem
    Shane O'Hanlon (Accenture)
     
  • 2012年4月19日 下午 09:31
     
     
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    Lots of people missing the obvious answer.  You get this error when the user does not have proper permissions.  Start with that!!
     
  • 2012年8月17日 下午 08:56
     
     
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    I am having the same isue, user have all the permissions (administrators and project administrator group) added the site http://project/IT to trusted site. Turned UAC off on the project server and workstation and I am still getting the same errr message. Any ideas???