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問題Windows Mobile Device Center - Moto Q9 - Outlook 2007

  • 2009年5月3日 下午 01:42Todd h 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.

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  • 2009年5月4日 上午 06:59Linley MeslierMVP, 版主使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    This is strange. I suggest you uninstall OUtlook and WMDC, reboot your computer and re-install again. Make sure you install Outlook first. Before connecting the device, delete the partnership and reboot.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
    • 已標示為解答WMTA3擁有者2009年5月8日 下午 09:56
    • 已取消標示為解答Todd h 2009年7月2日 上午 12:39
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  • 2009年5月8日 下午 09:56WMTA3擁有者使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Todd h - I'm going to mark this thread as answered, but feel free to "Unmark as Answer" if the steps outlined here don't work. This thread stays viewable and accessible for additional postings either way. Thanks!
  • 2009年5月16日 上午 01:25Todd h 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    when you finish with delete the partnership and reboot. What do you mean by reboot, do you mean the phone? and how?
  • 2009年5月16日 下午 12:14Linley MeslierMVP, 版主使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Just switch off the phone and power up again.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
  • 2009年5月16日 下午 11:30Todd h 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Do I delete the partnership and my computer or is there someway to do that on the phone. When I started to end the partnership it said something that this would cause the info to be deleted from phone. I do not want to lose all this info. Am I reading this correctly.
  • 2009年7月2日 上午 01:37Chris De HerreraMVP, 版主使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Hi,
    Are you synchronizing with another PC or with Exchange?  Also, what software firewall do you have installed on the PC?
    Chris De Herrera
    http://www.pocketpcfaq.com
    http://www.pocketpctalk.com
  • 2009年7月3日 上午 02:12Todd h 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    I only sync with the one laptop and I use McAfee Internet Security.
  • 2009年7月5日 下午 04:52sugaman1 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.

    Hello I have the same problem with my MOTO Q9h Global and I saw a thread that had the FixMApi from Start Run type FixMApi the click ok that then will alow me to check the contact, email,calendar and file folders and it works well.  The only problem is that the WMDC contuinues to do the same thing after a few sync's or when I restart my computer and sync again it will deleted all the contacts, calendar,email and files from the phone then I have to go over the same processes again this is so very getting old does anyone know how to fix this.
  • 2009年7月6日 下午 03:26sugaman1 使用者勳章使用者勳章使用者勳章使用者勳章使用者勳章
     
    bump