validation not working

Saturday, August 12, 2006 11:46 PMTyler Reis

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so i downloaded ie 7 and it crashed in middle of download and it messed up my validation thing and im freaking out cause this is my dads comp im usually good at fixing things but this is confusing... so i contact a microsoft person but that wasnt much help so maybe someone here can help me

Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Not Activated
Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
Windows Product ID: 76487-OEM-2211906-00803
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
Download Center code: C6DH3BF
ID: 2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.530.0
Signature Type: Microsoft
Validation Diagnostic:

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 1
Cache refresh Interval: 73674 seconds
Extended notification delay(non-genuine): 14
Extended notification delay(un-activated): 31
All disabled: 0
Reminder reduced: 0
File Exists: Yes
Version: 1.5.540.0
Signatue Type: Microsoft

OGA Data-->
Office Status: 102
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: c:\windows\system32\winlogon.exe
File Mismatch: c:\windows\system32\licdll.dll
File Mismatch: c:\windows\system32\ntoskrnl.exe
File Mismatch: c:\windows\system32\ntdll.dll
File Mismatch: c:\windows\system32\kernel32.dll
File Mismatch: c:\windows\system32\crypt32.dll
File Mismatch: c:\windows\system32\advapi32.dll
File Mismatch: c:\windows\system32\setupapi.dll

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2358207135-2899639475-2705015899</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>ER950AA-ABA a1314n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20051115000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>9D6B3F0F0184C066</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>335FEECE04749E4</Val><Hash>VRkdGROKifJptjRNuINovmcjCWw=</Hash><Pid>70141-OEM-5624254-79286</Pid></Product></Products></Office></Software></GenuineResults>

help me plz...
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Monday, August 14, 2006 4:02 AMTyler Reis

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it works but still says it may be counterfeit and i ran the thing again and it changed i think but...

Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Genuine
Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
Windows Product ID: 76487-OEM-2211906-00803
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
Download Center code: C6RCW8D
ID: 2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.530.0
Signature Type: Microsoft
Validation Diagnostic:

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 5
Cache refresh Interval: 32125 seconds
Extended notification delay(non-genuine): 14
Extended notification delay(un-activated): 31
All disabled: 0
Reminder reduced: 0
File Exists: Yes
Version: 1.5.540.0
Signatue Type: Microsoft

OGA Data-->
Office Status: 102
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: c:\windows\system32\winlogon.exe
File Mismatch: c:\windows\system32\licdll.dll

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2358207135-2899639475-2705015899</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>ER950AA-ABA a1314n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20051115000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>9D6B3F0F0184C066</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>335FEECE04749E4</Val><Hash>VRkdGROKifJptjRNuINovmcjCWw=</Hash><Pid>70141-OEM-5624254-79286</Pid></Product></Products></Office></Software></GenuineResults>
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Tuesday, August 15, 2006 2:59 PMDerrick MS

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Tyler,

Click "Start" then "Run" then type "wgatray.exe /b" That will restart the WGA software and should resolve your issue.
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Sunday, August 13, 2006 8:24 AMDerrick MS

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Tyler,

Try the following:

1. Reboot your computer into "Safe Mode".

2. Go to Start > Run and type: %systemroot%\system32 then press the Enter key.

3. Locate these two files: wpa.dbl and wpa.bak

4. Rename the wpa.dbl file to wpaold.dbl and wpa.bak to wpaold.bak

5. Reboot your computer into Normal mode.

This should force activation.

After you are done with that, go to www.microsoft.com/genuine and then click "Validate." You should be good to go.

L
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Sunday, August 13, 2006 7:01 PMTyler Reis

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ok so i did it and it worked then i restarted my comp again and it says may be counterfeit yada yada and like heres my thing

Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Genuine
Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
Windows Product ID: 76487-OEM-2211906-00803
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
Download Center code: C6RCW8D
ID: 2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Failed to retireve file version. - 0x0
Signature Type: Unknown.
Validation Diagnostic:

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 5
Cache refresh Interval: 419 seconds
Extended notification delay(non-genuine): 14
Extended notification delay(un-activated): 31
All disabled: 0
Reminder reduced: 0
File Exists: Yes
Version: 1.5.540.0
Signatue Type: Microsoft

OGA Data-->
Office Status: 102
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: c:\windows\system32\winlogon.exe
File Mismatch: c:\windows\system32\licdll.dll
File Mismatch: c:\windows\system32\ntoskrnl.exe
File Mismatch: c:\windows\system32\ntdll.dll
File Mismatch: c:\windows\system32\kernel32.dll
File Mismatch: c:\windows\system32\crypt32.dll
File Mismatch: c:\windows\system32\advapi32.dll
File Mismatch: c:\windows\system32\setupapi.dll

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2358207135-2899639475-2705015899</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>ER950AA-ABA a1314n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20051115000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>9D6B3F0F0184C066</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>335FEECE04749E4</Val><Hash>VRkdGROKifJptjRNuINovmcjCWw=</Hash><Pid>70141-OEM-5624254-79286</Pid></Product></Products></Office></Software></GenuineResults>

and i couldnt find the wpa.bak and my legitcheckcontrol.dll is missing and i system restored to a month ago but that didnt do anything
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Sunday, August 13, 2006 8:39 PMDan at IT Associates

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Tyler,

Now try validating here: http://www.microsoft.com/genuine/downloads/Validate.aspx?displaylang=en

Let us know if it worked for you.
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Monday, August 14, 2006 4:02 AMTyler Reis

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it works but still says it may be counterfeit and i ran the thing again and it changed i think but...

Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Genuine
Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
Windows Product ID: 76487-OEM-2211906-00803
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
Download Center code: C6RCW8D
ID: 2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.530.0
Signature Type: Microsoft
Validation Diagnostic:

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 5
Cache refresh Interval: 32125 seconds
Extended notification delay(non-genuine): 14
Extended notification delay(un-activated): 31
All disabled: 0
Reminder reduced: 0
File Exists: Yes
Version: 1.5.540.0
Signatue Type: Microsoft

OGA Data-->
Office Status: 102
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: c:\windows\system32\winlogon.exe
File Mismatch: c:\windows\system32\licdll.dll

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2d67b6a1-9f0b-4569-b9e9-34b9d4b8aeeb</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>76487-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2358207135-2899639475-2705015899</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>ER950AA-ABA a1314n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20051115000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>9D6B3F0F0184C066</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData> <Software><Office><Result>102</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>335FEECE04749E4</Val><Hash>VRkdGROKifJptjRNuINovmcjCWw=</Hash><Pid>70141-OEM-5624254-79286</Pid></Product></Products></Office></Software></GenuineResults>
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Monday, August 14, 2006 6:16 AMDerrick MS

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Try going to the latest updated file: http://go.microsoft.com/fwlink/?linkid=69498

Then, Click "Start" then click "run" and type "wgatray.exe /b" That will restart the wga software.
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Monday, August 14, 2006 6:29 AMTyler Reis

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setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this comptuter. it says and wont let me update and wow my comp is so messed up...and this isnt new either its said that for awhile now dont kno wat it means though...
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Monday, August 14, 2006 7:30 AMPhil Liu MSFT

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Tyler:

There's two inherent issues that I'm seeing.

First, is the cryptographic services. The issue seems to lie with the "unknown" signature that is coming up more commonly now. The "unknown" signature denotes a problem with detecting digital signatures.

Refer to this Knowledge Base:

http://support.microsoft.com/Default.aspx?kbid=813442

Second, is the mismatch of the file versions (if you look, you have 1.5.530 and 1.5.540). You need to reinstall the 540 version after you fix the cryptographic errors above. The file is at

http://go.microsoft.com/fwlink/?linkid=69498

-phil
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Monday, August 14, 2006 9:09 PMTyler Reis

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i did the resolution but it didnt do anything different it still says the same thing...
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Tuesday, August 15, 2006 12:01 AMPhil Liu MSFT

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Actually tyler, it looks like its running fine, except you need a reboot after re-registering those files.

Did you also reinstall the latest upgraded WGA file?
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Tuesday, August 15, 2006 3:49 AMTyler Reis

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it doesnt say anything anymore about being a victim or anything but i rebooted after re-registering them and it still says the same thing...

can you tell me a place where i can post something for someone to help me with and a place where someone can help me with my windows media player?

and thanks for the help on this i really appreciate it
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Tuesday, August 15, 2006 2:59 PMDerrick MS

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Tyler,

Click "Start" then "Run" then type "wgatray.exe /b" That will restart the WGA software and should resolve your issue.
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Tuesday, August 15, 2006 8:38 PMTyler Reis

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i have 16 failed updates due to that update.inf thing...
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