Getting message "Windows not genuine"

Wednesday, August 16, 2006 3:54 AMVincent Nguyen

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Since this morning, i'm start getting message that my Windows XP is not genuine. It's not true. The WGA diag tool said my Genuine validation status is Genuine. Any idea what happens here??

Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Genuine
Windows Product Key: *****-*****-79QKB-MTHR2-F6H8Q
Windows Product Key Hash: 696d+jCH/mD7NoA/N3M6abqwidY=
Windows Product ID: 55274-338-1971656-22051
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
Download Center code: RK8KDVF
ID: c7b7855a-3e44-4e12-900a-0fe661423b5a
Is Admin: Yes
AutoDial: Yes
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signature Type: Unknown.
Validation Diagnostic: 63BB5E84-811-80004005_E2AD56EA-111-8009_E2AD56EA-112-800b0001_BB5C1257-47-80004005_BB5C1257-52-80040203_78155E4D-221-80040203

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 5
Cache refresh Interval: 1078 seconds
Extended notification delay(non-genuine): N/A
Extended notification delay(un-activated): N/A
All disabled: N/A
Reminder reduced: N/A
File Exists: Yes
Version: 1.5.540.0
Signatue Type: N/A

OGA Data-->
Office Status: 100
Office Diagnostics: E2AD56EA-341-8009_E2AD56EA-342-800b0001_16E0B333-57-80004005_B4D0AA8B-836-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>c7b7855a-3e44-4e12-900a-0fe661423b5a</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-F6H8Q</PKey><PID>55274-338-1971656-22051</PID><PIDType>5</PIDType><SID>S-1-5-21-1757981266-1682526488-1343024091</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS CUSL2-C ACPI BIOS Revision 1007</Version><SMBIOSVersion major="2" minor="3"/><Date>20010509000000.000000+000</Date></BIOS><HWID>AE88398F0184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>339644EA0CB7500</Val><Hash>2nui09O88Fx2P9+HFfSvYycQNro=</Hash><Pid>73931-640-3043936-57423</Pid></Product></Products></Office></Software></GenuineResults>
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Answers

Wednesday, August 16, 2006 6:58 AM

Phil Liu MSFT

Vincent:

The issue seems to lie with the "unknown" signature that is coming up more commonly now. The "unknown" signature denotes a problem with detecting digital signatures.

Can you try these steps? You can also refer to this article for further information: http://support.microsoft.com/Default.aspx?kbid=813442

1.	Click Start, and then click Run.
2.	In the Open box, type cmd, and then click OK.
3.	At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.
4.	Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.
5.	Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll.
6.	Type exit, and then press ENTER to quit Command Prompt.

Please let me know if this works for you,

-phil

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