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Problem with Error Code: 0x80004005

• Thursday, November 30, 2006 7:34 PMCryo1981

   
  

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  Hi to all,
  
  I recently had to rebuild my system from scratch and after installing Windows I tried to update and found that the copy of Windows XP Professional that I bought was pirated. With the price of a new DSP copy averaging about £280 I opted to take Microsoft up on their offer and paid the £91 for a new Product Key and CD (still to arrive). When I tried to run the Product Key Update Tool I received the error code 0x80004005.
  
  After searching the web and reading about 20 or 30 explanations for this problem and how to solve it (make sure no proxy is installed, no firewall or AV active, look at the HOSTS file) I have STILL not been able to connect to the server and change my product key. I disabled the Windows Firewall as well.
  
  I am also getting the same error on my 3 week old Packard Bell machine which is totally legit when I try to update my Windows. That machine has Windows and MS Office AND THAT'S IT. I was successfully able to update on that machine yesterday so I know that my ISP is not the issue.
  
  Is there a problem with Microsoft's Update website because I can't update my PB machine and I can't update my product key.
  
  Here is the MGA Diagnostic Tool Log:
  
  **********************************************************************
  
  Diagnostic Report (1.5.0540.0):
  -----------------------------------------
  WGA Data-->
  Genuine Validation Status: Blocked VLK
  Windows Product Key: *****-*****-D2R7C-PBP3Y-B4G7M
  Windows Product Key Hash: f1XvCFHavvybMcKYhNfsHQFgAmI=
  Windows Product ID: 69831-640-1780577-45389
  Windows Product ID Type: 1
  Windows License Type: Volume
  Windows OS version: 5.1.2600.2.00010100.2.0.pro
  Download Center code: Q4YY9WD
  ID: {F025E9EE-65BF-4457-9B41-9D1E4F67F9DE}
  Is Admin: Yes
  AutoDial:
  Registry: 0x0
  WGA Version: Registered, 1.5.540.0
  Signature Type: Microsoft.
  Validation Diagnostic: 025D1FF3-222-80004005_025D1FF3-429-80004005_025D1FF3-269-80004005
  
  System Scan Data-->
  Scan: Complete
  Cryptography: Complete
  
  Notifications Data-->
  Cached Result: 8
  Cache refresh Interval: 2100 seconds
  Extended notification delay(non-genuine): N/A
  Extended notification delay(un-activated): N/A
  All disabled: N/A
  Reminder reduced: N/A
  File Exists: Yes
  Version: 1.5.554.0
  Signatue Type: Microsoft
  
  OGA Data-->
  Office Status: 109
  Office Diagnostics: B4D0AA8B-467-80070002
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
  Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{F025E9EE-65BF-4457-9B41-9D1E4F67F9DE}</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-B4G7M</PKey><PID>69831-640-1780577-45389</PID><PIDType>1</PIDType><SID>S-1-5-21-436374069-507921405-1343024091</SID><SYSTEM><Manufacturer>NEC Computers International     </Manufacturer><Model>EASYNOTE PB32R00101</Model></SYSTEM><BIOS><Manufacturer>NEC Computers International     </Manufacturer><Version>NOTE BIOS Version Q3A09         </Version><SMBIOSVersion major="2" minor="31"/><Date>20050712000000.000000+000</Date></BIOS><HWID>FD62391701840043</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 
  **********************************************************************
  
  Any ideas anyone?
  
  
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