problems validating

Tuesday, August 15, 2006 1:47 PMpipkin48

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i am running windows xp pro, i have run the diag tool and my software is genuine but i am recieving the message that i am a victim of software piracy, can you help

i have posted before but i have had no joy in solving this problem

thanks in advance mark

Diagnostic Report (1.5.0540.0):
-----------------------------------------
WGA Data-->
Genuine Validation Status: Genuine
Windows Product Key: *****-*****-FKRVF-V8JQ8-7DFMM
Windows Product Key Hash: YXBCfqFyTLzQTyMHnDqaMUYYtrg=
Windows Product ID: 55274-OEM-2242792-42340
Windows Product ID Type: 3
Windows License Type: COA/Sysem Builder
Windows OS version: 5.1.2600.2.00010100.2.0.pro
Download Center code: RK8KDVF
ID: 27745da8-4200-402d-b596-120424a5e009
Is Admin: Yes
AutoDial: Yes
Registry: 0x0
WGA Version: Registered, 1.5.540.0
Signature Type: Unknown.
Validation Diagnostic:

System Scan Data-->
Scan: Complete
Cryptography: Complete

Notifications Data-->
Cached Result: 5
Cache refresh Interval: 451468 seconds
Extended notification delay(non-genuine): N/A
Extended notification delay(un-activated): N/A
All disabled: N/A
Reminder reduced: N/A
File Exists: Yes
Version: 1.5.540.0
Signatue Type: Microsoft

OGA Data-->
Office Status: 114
Office Diagnostics:

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>27745da8-4200-402d-b596-120424a5e009</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-7DFMM</PKey><PID>55274-OEM-2242792-42340</PID><PIDType>3</PIDType><SID>S-1-5-21-1993962763-329068152-725345543</SID><SYSTEM><Manufacturer>TimeComputers</Manufacturer><Model>8366-8233</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020715000000.000000+000</Date></BIOS><HWID>44C432E70184205B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17898</Pid></Product></Products></Office></Software></GenuineResults>
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Tuesday, August 15, 2006 2:31 PMpipkin48

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i have typed in what you said, but the files wintrust.dll through to cryptdlg.dll are asking me to "Open with" what program do i open with

thanks for your swift reply

mark
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Tuesday, August 15, 2006 2:45 PMDerrick MS

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pipkin48,

Just to clarify, so at the command prompt your typing "regsvr32 winturst.dll" then the next file your typing , regsvr32 cryptdlg.dll, and so on and so forth?

Let me know.

Thanks,
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Tuesday, August 15, 2006 2:19 PM

Derrick MS

Pipkin48,

The issue seems to lie with the "unknown" signature that is coming up more commonly now. The "unknown" signature denotes a problem with detecting digital signatures.

Can you try these steps? You can also refer to this article for further information: http://support.microsoft.com/Default.aspx?kbid=813442

1.	Click Start, and then click Run.
2.	In the Open box, type cmd, and then click OK.
3.	At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.
4.	Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.
5.	Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll.
6.	Type exit, and then press ENTER to quit Command Prompt.

More bad news.. It seems that your Office Suite is also non-genuine. I would suggest that you return to your retailer and inquire further about your software.

Tuesday, August 15, 2006 2:31 PMpipkin48

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i have typed in what you said, but the files wintrust.dll through to cryptdlg.dll are asking me to "Open with" what program do i open with

thanks for your swift reply

mark
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Tuesday, August 15, 2006 2:45 PMDerrick MS

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pipkin48,

Just to clarify, so at the command prompt your typing "regsvr32 winturst.dll" then the next file your typing , regsvr32 cryptdlg.dll, and so on and so forth?

Let me know.

Thanks,
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Tuesday, August 15, 2006 3:00 PMpipkin48

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ahhhh a misunderstanding, sorry derrick, i was not typing regsvr32 before the other files

thanks i have done this now i will restart and see what happens

mark
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Wednesday, March 19, 2008 9:34 PMGetUnconscious

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Hey there, i ran through your suggestion as I am having the same problem and am definitely sure my copy is genuine.

Every one of the commands succeeded, but what do I do next?

I would be grateful of any help you could give as I need SP2 in order to use my new mp3 player!!! Thanks.
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Wednesday, March 19, 2008 10:06 PMMatt Prall MS

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Hello GetUnconscious,

Please create a NEW thread and follow the steps outlined here:

http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170194&SiteID=25. Once we have this information we will be able to further assist you.

Thank you,

Matt Prall, MS
WGA Forum Manager
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