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AnswerBackup Service Not Starting.

  • Wednesday, March 07, 2007 5:43 PMMStiger Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Last two days backup server starts and then stops immediately,  checking the Event Viewer I see an error on a file in the D:\folders\ directory.   I assume this is where backups are stored in a dir there.   Well I cannot delete the directories I get an error "Invalid File Handle"   and because that file is there the backup server will not start.


    Anyone got an idea on how to delete that file?

    Or do I have to format the D drive?

    Or just reinstall?


    Matt

Answers

  • Tuesday, March 13, 2007 6:37 PMMStiger Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    I used something I found in another thread dealing with Invalid File Handles.

    This allowed me to start the service,  and it now shows that PC as "Never Backed Up"  So I will run a backup and see how it goes.

     

    Matt

     

    Below is the example:

    If not, you may try the following to try deleting the pointers (Please note that it *may not* work, and if used on other valid files, it may delete your data on those files. So use the below command carefully, and beware of the risk of losing data)

    1. open a command prompt on the WHS server

    2. Go to the folder containing the invalid files (D:\shares\...) 

    3. Type fsutil reparsepoint delete <FileName>

    4. Hit Enter

     

     

     

All Replies

  • Wednesday, March 07, 2007 6:09 PMHurricane Andrew Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Just curious: what time do you have your backups set for?  I had the same issue, but once I changed my backup time from midnight to 1:00AM, everything has been running smoothly.
  • Wednesday, March 07, 2007 6:17 PMTom Philippart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I don't think deleting the file will solve the problem (maybe makes it worse?). I would reinstall WHS.

    I'm not sure if there's another, more comfortable way.

  • Wednesday, March 07, 2007 7:27 PMMStiger Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I can't change the backup start time,  because the service will not start.

    And I think the only way is to reinstall.


  • Tuesday, March 13, 2007 6:27 PMMStiger Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I reinstalled.   Working fine for 5 days.   And now this error shows up again.    This time I tried running CHKDSK on both D:\   and C:\   and they find nothing wrong.    Now what?

     

     

     

  • Tuesday, March 13, 2007 6:37 PMMStiger Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    I used something I found in another thread dealing with Invalid File Handles.

    This allowed me to start the service,  and it now shows that PC as "Never Backed Up"  So I will run a backup and see how it goes.

     

    Matt

     

    Below is the example:

    If not, you may try the following to try deleting the pointers (Please note that it *may not* work, and if used on other valid files, it may delete your data on those files. So use the below command carefully, and beware of the risk of losing data)

    1. open a command prompt on the WHS server

    2. Go to the folder containing the invalid files (D:\shares\...) 

    3. Type fsutil reparsepoint delete <FileName>

    4. Hit Enter

     

     

     

  • Tuesday, July 03, 2007 4:35 PMRobert Simandl Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Didn't work for me.  I tried it exactly as stated above (fsutil reparsepoint delete <FileName>), substituting the name of the offending file of course, and all I got was "The syntax of the command is incorrect."  Sad