Backup Service Not Starting.
- Last two days backup server starts and then stops immediately, checking the Event Viewer I see an error on a file in the D:\folders\ directory. I assume this is where backups are stored in a dir there. Well I cannot delete the directories I get an error "Invalid File Handle" and because that file is there the backup server will not start.
Anyone got an idea on how to delete that file?
Or do I have to format the D drive?
Or just reinstall?
Matt
Answers
I used something I found in another thread dealing with Invalid File Handles.
This allowed me to start the service, and it now shows that PC as "Never Backed Up" So I will run a backup and see how it goes.
Matt
Below is the example:
If not, you may try the following to try deleting the pointers (Please note that it *may not* work, and if used on other valid files, it may delete your data on those files. So use the below command carefully, and beware of the risk of losing data)
1. open a command prompt on the WHS server
2. Go to the folder containing the invalid files (D:\shares\...)
3. Type fsutil reparsepoint delete <FileName>
4. Hit Enter
All Replies
- Just curious: what time do you have your backups set for? I had the same issue, but once I changed my backup time from midnight to 1:00AM, everything has been running smoothly.
I don't think deleting the file will solve the problem (maybe makes it worse?). I would reinstall WHS.
I'm not sure if there's another, more comfortable way.
- I can't change the backup start time, because the service will not start.
And I think the only way is to reinstall. I reinstalled. Working fine for 5 days. And now this error shows up again. This time I tried running CHKDSK on both D:\ and C:\ and they find nothing wrong. Now what?
I used something I found in another thread dealing with Invalid File Handles.
This allowed me to start the service, and it now shows that PC as "Never Backed Up" So I will run a backup and see how it goes.
Matt
Below is the example:
If not, you may try the following to try deleting the pointers (Please note that it *may not* work, and if used on other valid files, it may delete your data on those files. So use the below command carefully, and beware of the risk of losing data)
1. open a command prompt on the WHS server
2. Go to the folder containing the invalid files (D:\shares\...)
3. Type fsutil reparsepoint delete <FileName>
4. Hit Enter
- Didn't work for me. I tried it exactly as stated above (fsutil reparsepoint delete <FileName>), substituting the name of the offending file of course, and all I got was "The syntax of the command is incorrect."

