Windows OneCare

Sunday, April 27, 2008 9:56 PM

0

Program not responding

All Replies

Monday, April 28, 2008 4:22 PM

Moderator

0

I moved your post from the "off topic" folder where you posted. Are you getting this when trying to open OneCare? If so, it is likely due to a corrupted .Net Framework on your PC.

To repair .Net Framework 2.0 on XP:

Open Control Panel

Select Add or Remove Programs

Locate Microsoft .Net Framework 2.0

Select the entry and when the installer launches, select Repair.

Reboot when it completes.

Alternatively, see this KB article:

http://support.microsoft.com/kb/306160

To remove a corrupt .Net Framework install, use this tool:

http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

The download of .Net Framework 2.0 can be found here:

http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:

http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx

If the above does not resolve the problem with OneCare, please contact support:

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve
Tuesday, April 29, 2008 5:34 AM

0

One care is now responding on it's own. I looked for Microsoft.Net Frameworks 2.0 in my installed programs and do not have it. I am running Vista. I might also mention Windows Defender is not responding. Does OneCare interfer with this program?
Tuesday, April 29, 2008 1:04 PM

Moderator

0

On Vista, .Net Framework is v3 and it is part of Vista, so you won't see it in the Programs list. If OneCare is now working, don't pursue the repair option.

Defender is disabled by OneCare as the protection of Defender is included in OneCare. So, don't turn on Defender manually.

-steve
Tuesday, April 29, 2008 6:57 PM

0

Thanks for your help. Perhaps OneCare should include this info about Defender when you download,