locked
Issues with MS Word translator RRS feed

  • Question

  • When trying to translate text from English to Spanish an error is telling me that I am not connected to the Internet. Since I am connected I don't understand what has changed from last week. Perhaps an upgrade....I have Windows 8 with Office 2013. However I have tested the same scenario in different machines (Win 10 and Win Vista) and I am getting the same error. Last week I did not have this issue. Help!!!!!! Gracias! Thanks!
    Monday, January 18, 2016 8:22 PM

All replies

  • Hi Torres,

    are all the machines that see the failure on the same intranet or using the same proxy to access the internet?

    Can you post a screenshot of the message you are seeing, and describe the steps you used to get there?

    Thanks much,
    Chris Wendt
    Microsoft Translator

    Tuesday, January 19, 2016 4:10 AM