Lost my product id RRS feed

  • Question

  • I changed computers and lost my product id so I can only download the 15 day trial  version of Microsoft Research Autocollage 2008.  Will you resend my original product id to me?  I have a Windows 10 OS installed but my original was for Windows XP OS.  I don't remember what email address I used but I have others which I can send to you to verify my eligibility.  Thank you!
    Friday, January 1, 2016 3:52 AM

All replies

  • I found my product key after searching for some time and gave up.  I accidently discovered it in my Microsoft profile.

    Go to Outlook.com and login.

    Click on your Account (your picture if there is one, to the right of a question mark) on the top right corner.

    Click on View Account tab.

    Click on Payment and Billing tab. Pull down menu drops down.

    Click on Order History.  

    Set filters for Show to "all" and From to "All available".

    Your receipt with license key should show up here if you purchased the software using your Microsoft account.

    Locate the receipt and click on the Install link.  product key appears.  this is the one I used to register.

    Unfortunately the Install button next to product key does not work.  You may have to locate the software executable installer: MicrosoftAutoCollageSetup.msi on Microsoft website.  I just checked and found it available.  

    Share away!

    Tuesday, February 13, 2018 10:55 PM