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Tasks Associtated to Cases RRS feed

  • Question

  • When a case is assigned to another user the tasks regarding that case are reassigned also.   Is there a way to change this in the config?

     

    Friday, 4 November 2011 10:12 PM

Answers

  • This is because the relationship between the CASE and task activity has a parental / cascade relationship

    Changes this to

    Hope this help

    cheers

    Dkay

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    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".

    • Proposed as answer by D kay Saturday, 5 November 2011 12:14 AM
    • Marked as answer by dpharig Saturday, 5 November 2011 1:22 AM
    Saturday, 5 November 2011 12:14 AM

All replies

  • This is because the relationship between the CASE and task activity has a parental / cascade relationship

    Changes this to

    Hope this help

    cheers

    Dkay

    --------------------------------------------------------------------------------
    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".

    • Proposed as answer by D kay Saturday, 5 November 2011 12:14 AM
    • Marked as answer by dpharig Saturday, 5 November 2011 1:22 AM
    Saturday, 5 November 2011 12:14 AM
  • Learn something new every day!

     

    Thanks

     

    Saturday, 5 November 2011 1:20 AM