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web portal (Pack 2016 Update 1) error - "Unspecified error"

    Question

  • Whe i navigate to the web portal and

    1) click on All Jobs, and click on a Job Id, the details page opens with up with first tab (Job Progress) data populated. But when I click on any of the other tabs, I get:

    "

    This error occured while accessing the following URL: http://FOO-SERVER/HpcPortal/FullJob.aspx?jobid=nnnn
    The error message is: Unspecified error

    "

    2) When the refresh icon is clicked on any page, it empties up the data on that page and just shows the page navigator 1 2 3...

    3) Lastly, can the job owner/user(s) cancel their own jobs through this interface?

    4) How can I add more columns to the view (for eg., I want to add RunAs User column)


    Thanks


    • Edited by SRIRAM R Wednesday, 1 August 2018 8:02 PM
    Wednesday, 1 August 2018 8:00 PM

All replies

  • Hi,

    1.2. Can you tell us your cluster version?

    3. Yes. You can cancel a job by right clicking on it.

    4. I'm afraid we don't have this feature in HPC Web Portal.

    Thanks,
    Zihao




    Thursday, 2 August 2018 5:52 AM
  • 5.1.6114

    Nothing happens when I right click on the job id in the HPC web portal - I'd like users to be able to cancel the jobs they submit using web portal, not job manager that is part of the HPC client tools installer - web portal access is clean and simple.

    Thursday, 2 August 2018 3:08 PM
  • Hi,

    Thanks you for your reply. We will try to repro your issue locally.

    If you right click your job, you should see following menu. Could you try again in another browser?

    Thanks,
    Zihao

    Friday, 3 August 2018 1:53 AM
  • Hi,

    We can't repro locally on our side. Could you enable IIS trace accroding to this instruction and check the trace at https://localhost/hpcportal/trace.axd after you repro the issue?

    Thanks,
    Zihao

    Monday, 6 August 2018 7:33 AM
  • Here is the trace output:
    aspx.page Begin PreInit   
    aspx.page End PreInit 0.000056 0.000056 
    aspx.page Begin Init 0.000077 0.000021 
    aspx.page End Init 0.005052 0.004976 
    aspx.page Begin InitComplete 0.005093 0.000040 
    aspx.page End InitComplete 0.005113 0.000021 
    aspx.page Begin LoadState 0.005131 0.000017 
    aspx.page End LoadState 0.012029 0.006899 
    aspx.page Begin ProcessPostData 0.012068 0.000039 
    aspx.page End ProcessPostData 0.012133 0.000065 
    aspx.page Begin PreLoad 0.012182 0.000049 
    aspx.page End PreLoad 0.012294 0.000112 
    aspx.page Begin Load 0.012318 0.000024 
    aspx.page End Load 0.015869 0.003551 
    aspx.page Begin ProcessPostData Second Try 0.015919 0.000050 
    aspx.page End ProcessPostData Second Try 0.015939 0.000020 
    aspx.page Begin Raise ChangedEvents 0.015956 0.000017 
    aspx.page End Raise ChangedEvents 0.015975 0.000018 
    aspx.page Begin Raise PostBackEvent 0.015992 0.000017 
    aspx.page End Raise PostBackEvent 0.019029 0.003037 
    aspx.page Begin LoadComplete 0.019067 0.000038 
     User: domain\username
    System.NullReferenceException: Object reference not set to an instance of an object.
      at Microsoft.Hpc.Web.Portal.Common.UI.EditTasks.Page_LoadComplete(Object sender, EventArgs e)
      at System.EventHandler.Invoke(Object sender, EventArgs e)
      at System.Web.UI.Page.OnLoadComplete(EventArgs e)
      at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 0.038416 0.019349 
    Control Tree 
    Control UniqueID Type Render Size Bytes (including children) ViewState Size Bytes (excluding children) ControlState Size Bytes (excluding children) 
    Session State 
    Session Key Type Value 
    ViewTasksDescriptors Microsoft.Hpc.Web.Portal.Common.ColumnsDescriptor Microsoft.Hpc.Web.Portal.Common.ColumnsDescriptor 
    UserProfile System.String 7293a190-9de6-4cd5-813f-e93dd68a1bb5 
    16a55d30-8209-4625-adfe-a0592d94b0b8 System.Data.DataTable   
    Licenses System.Data.DataTable   
    075dc19d-7d58-4e02-97cd-f513bb46a355 System.Data.DataTable 
    

    Wednesday, 29 August 2018 1:00 AM
  • Hi,

    Have you replaced real domain and username in the trace log?

    This could be caused by your user logged in not have the right privilege. If this is not the case, please apply our private build to check the detail error.

    Please download Microsoft.Hpc.Web.Portal.dll and place it in C:\Program Files\Microsoft HPC Pack 2016\HpcPortal\Bin.

    Please note this dll is not signed. You may need also apply following two reg files before the private bits gets to work.

    StrongName.reg and StrongName64.reg

    Wednesday, 29 August 2018 3:06 AM
  • Tried the new DLL, but it returns an empty page (with absolutely no contents);I have applied the registry files too to no avail.
    Wednesday, 29 August 2018 4:31 AM
  • Hi,

    I replaced Microsoft.Hpc.Web.Portal.dll in share. Please re-download it and kindly check if it works now.

    Thanks,
    Zihao

    Monday, 3 September 2018 6:29 AM
  • Thanks. Here are my observations with the new bits - Please advise:

    1) The right click context menu seems to be working now

    2) When I try to submit the 'Hello World' job from web portal:

    System.NullReferenceException: Object reference not set to an instance of an object.
      at Microsoft.Hpc.Web.Portal.Common.JobManager.GetUnitTypeForCurrentBinding(PropertyId& minPropId, PropertyId& maxPropId)
      at Microsoft.Hpc.Web.Portal.Common.UI.Addtask.GetTaskProps()
      at Microsoft.Hpc.Web.Portal.Common.UI.Addtask.get_TaskProps()
      at Microsoft.Hpc.Web.Portal.UI.JobSubmissionPageSingleTask.SubmitJob(String user, String password)
      at Microsoft.Hpc.Web.Portal.UI.JobSubmissionPageSingleTask.Submit_Click(Object sender, EventArgs e)
      at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
      at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
      at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    3) When I click on 'Job Details' tab in FullJob.aspx:

    System.InvalidOperationException: binding is null
      at Microsoft.Hpc.Web.Portal.Common.UI.EditTasks.Page_LoadComplete(Object sender, EventArgs e)
      at System.EventHandler.Invoke(Object sender, EventArgs e)
      at System.Web.UI.Page.OnLoadComplete(EventArgs e)
      at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Friday, 7 September 2018 8:45 PM
  • HI,

    Is your environment a dev environment or prod environment? As we can not repro this on our side, it can be very helpful if you can provide your environment to us. If you are open to this, please contact hpcpack@microsoft.com.

    Thanks,
    Zihao

    Monday, 10 September 2018 3:22 AM