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The Print Spooler service terminated unexpectedly. RRS feed

  • Question

  • 您好,工程师!

           客户系统win2003r2,架设了printer server,最近收到报错信息

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date:  2/24/2011
    Time:  12:38:28 PM
    User:  N/A
    Computer: ABCCA2210007
    Description:
    The Print Spooler service terminated unexpectedly.  It has done this 3 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    id:7031   Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7031
    Date:  2/24/2011
    Time:  12:32:54 PM
    User:  N/A
    Computer: ABCCA2210007
    Description:
    The Print Spooler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: 重新启动服务.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    请问如何解决?


    tiger chen
    Thursday, 24 February 2011 6:53 AM

Answers

  • 您好!

     

    根据您的描述,我想跟你确认以下问题:

    1. 您在出现该错误信息之前,是否有安装过其他应用程序软件?

     

    该错误信息可能与Print spooler有关,我们建议您尝试以下步骤进行排错:

     

    1. 请安装hotfix 839397,由于hotfix并不能在网站中直接下载,您可以拨打微软客户服务热线8008203800获取。

    Multiple Perflib 1010 error events are logged for the Print Spooler service in Windows 2000

    http://support.microsoft.com/kb/839397/en-us

     

    希望我的回答对您有所帮助,如果有什么不清楚的地方,请您回帖。

    Tom Zhang 张一平

    Tom Zhang – MSFT
    Wednesday, 2 March 2011 9:43 AM
    Moderator