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validation problems re Genuine but blocked RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-4JXWB-HHGPK-82FWB
    Windows Product Key Hash: jeyLQ+6jwNOdco4bAB8Zn1+nnSA=
    Windows Product ID: 55274-644-1367121-23722
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 947ec070-b46a-4b72-ab3d-e0431af6019e
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>947ec070-b46a-4b72-ab3d-e0431af6019e</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-82FWB</PKey><PID>55274-644-1367121-23722</PID><PIDType>1</PIDType><SID>S-1-5-21-2052111302-813497703-1957994488</SID><SYSTEM><Manufacturer>SiS</Manufacturer><Model>730S</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.        </Manufacturer><Version>062710                          </Version><SMBIOSVersion major="2" minor="3"/><Date>19970715000000.000000+000</Date></BIOS><HWID>57863C9F0184A049</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{9028040C-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional avec FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54865-640-0000025-17134</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    I hope this helps, thanks

    Sunday, May 13, 2007 10:13 PM

Answers

  • Poursavior,

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    If you search the forum for the part of the VLK reported by the mgadiag utility, 4JXWB-HHGPK-82FWB, you will see that two other posters having submitted reports with that same blocked VLK.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are Upgrade only licenses and cannot be used as the original license for the computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

    Also, please note that the mgadiag utility is identifying your installation of Office XP Pro w/Front Page as being Nongenuine (Office Status:  114 means nongenuine).  If this comes as a surprise to you, please return to the place of purchase and demand either genuine Office software or a refund.  In any case, please uninstall the nongenuine Office XP Pro w/Front Page installation from your computer.

    With no COA, you have no license for Windows, and in your case, it would appear that you have no license for Office, either.

    You may want to consider participating in both the Windows Genuine Offer http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EBKAC and the Office Genuine Offer http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EYPAC to acquire WGA and OGA kits for your computer.  Or you can visit a nearby store that sells genuine Microsoft software and purchase retail copies of Windows and Office.

    Good Luck!

    Sunday, May 13, 2007 11:22 PM