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Could a specialist please analyze this and tell me what is wrong? RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {3DA215DC-36B5-46AC-B341-2C407E228D50}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: FCEE394C-458-80070057_025D1FF3-344-80070057_025D1FF3-229-80070057_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3DA215DC-36B5-46AC-B341-2C407E228D50}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3007020119-2270156009-4270201762</SID><SYSTEM/><BIOS/><HWID>39323507018400F8</HWID><UserLCID>0408</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>6F0429212341F26</Val><Hash>W2FsWdPFVyvIfQVx5UR+gOdsdMA=</Hash><Pid>81602-915-5906681-68557</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software Licensing service is not running.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAIAAAABAAIAAgACAAAAAgABAAEA6GFABZxOHFOWUxTWznAsNvL0rB0X86BfrFZMWA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   B9K    
      FACP DELL   B9K    
      HPET DELL   B9K    
      BOOT DELL   B9K    
      MCFG DELL   B9K    
      SSDT DELL st_ex
      DUMY DELL   B9K    
      SLIC DELL   B9K    


    Sunday, February 6, 2011 9:02 AM

Answers

  • "Kimonas" wrote in message news:002ae7f6-3b85-4590-a2ce-d858bbb0b108...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
     
     

    Licensing Data-->
    Software Licensing service is not running.


    The error message above says it all :)
    Click on the Start button
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key
    accept the UAC prompt, and the Services console should appear.
    Look down the list for the Software Licensing Service.
    right-click on it, and select Properties.
    Ensure that the Startup type is set to Automatic, and attempt to start the service
    If the service fails to start, make a note of the EXACT error message.
    If the service starts, and then almost immediately stops, you may have malware.
    if the service starts OK, then reboot the machine - run another MGADiag report, and post the results back here.
     
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, February 9, 2011 11:13 PM
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 12:03 AM
    Sunday, February 6, 2011 9:37 AM
    Moderator

All replies

  • "Kimonas" wrote in message news:002ae7f6-3b85-4590-a2ce-d858bbb0b108...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
     
     

    Licensing Data-->
    Software Licensing service is not running.


    The error message above says it all :)
    Click on the Start button
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key
    accept the UAC prompt, and the Services console should appear.
    Look down the list for the Software Licensing Service.
    right-click on it, and select Properties.
    Ensure that the Startup type is set to Automatic, and attempt to start the service
    If the service fails to start, make a note of the EXACT error message.
    If the service starts, and then almost immediately stops, you may have malware.
    if the service starts OK, then reboot the machine - run another MGADiag report, and post the results back here.
     
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, February 9, 2011 11:13 PM
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 12:03 AM
    Sunday, February 6, 2011 9:37 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, February 11, 2011 12:03 AM