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Windows Home Server Network card problem RRS feed

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    There are two factors at work here. First, the core operating system for Windows Home Server is Windows Server 2003; when you installed WHS you saw that in several places. The Windows Server 2003 installation package is basically sealed, and getting something added to it takes a minor miracle, so there will be few if any included drivers newer than about 3-4 years old. This introduces the second factor, because even then, you will only have drivers which were extensively tested and approved for use with Windows Server 2003. Most manufacturers don't submit any of their desktop hardware for the testing required, and most of the larger ones (including HP) don't make server drivers available for their desktop hardware in any case.

    The motherboard in your computer was  originally manufactured by Asus, so you could contact them to see if they have any suggestions for you.
    I'm not on the WHS team, I just post a lot. :)
    Saturday, March 7, 2009 4:20 PM
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    cooperl said:

    The machine is not visible on the network (i.e. does not pick up a DHCP address) and its NIC is shown with the yellow ? beside it as a problem in Device Manager. When I open it says it does not have a driver installed. I went to the HP site and it does not have a separate NIC drive download for it and I spent over an hour on HP Chat - no help at all.

    You need a driver for the NIC in order for it to work. If you cannot find one on the HP page, please search online for the vendor/maker of the chipset and download accordingly.

    The other option is to place another NIC in the machine.

    Thank you
    Lara Jones [MSFT] | Program Manager
    Community Support and Beta | Windows Home Server Team
    Windows Home Server Team Blog
    Connect Windows Home Server
    Windows Home Server
    • Edited by Lara JonesModerator Thursday, March 5, 2009 2:56 PM fixed. Had not read the post correclty
    Thursday, March 5, 2009 2:52 PM
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    was afraid that was the answer...curious as to why it does not come with the common drivers the way other OS's such as XP and Vista does?
    Thursday, March 5, 2009 3:35 PM
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    cooperl said:

    curious as to why it does not come with the common drivers the way other OS's such as XP and Vista does?



    It depends. Sometimes it can be because the vendor wishes it and sometimes it is because the hardware is newer than the OS or was released too late in the build cycle to be included in the DVD/CD.  In otherwords, the DVD or CD was stamped prior or very close to the date of manufacture for the piece of hardware; therefore, there is/was no possible way for us to have included it in the the build.

    Also, with Server builds, many drivers are not included as they are considered security risks.

    Thanks!
    Lara Jones [MSFT] | Program Manager
    Community Support and Beta | Windows Home Server Team
    Windows Home Server Team Blog
    Connect Windows Home Server
    Windows Home Server
    Thursday, March 5, 2009 4:58 PM
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    The PC is about 1.5 years old...
    Thursday, March 5, 2009 6:26 PM
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    There are two factors at work here. First, the core operating system for Windows Home Server is Windows Server 2003; when you installed WHS you saw that in several places. The Windows Server 2003 installation package is basically sealed, and getting something added to it takes a minor miracle, so there will be few if any included drivers newer than about 3-4 years old. This introduces the second factor, because even then, you will only have drivers which were extensively tested and approved for use with Windows Server 2003. Most manufacturers don't submit any of their desktop hardware for the testing required, and most of the larger ones (including HP) don't make server drivers available for their desktop hardware in any case.

    The motherboard in your computer was  originally manufactured by Asus, so you could contact them to see if they have any suggestions for you.
    I'm not on the WHS team, I just post a lot. :)
    Saturday, March 7, 2009 4:20 PM
    Moderator