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Trouble Activating Windows 7 RRS feed

  • Question

  • Hi There Forum,

    I am currently expierencing issues trying to activate Windows 7, I have a genuine microsoft product key but I am unable to use it to activate Windows, I have tried numerous options such as typing into the run command box slui.exe 4 but i do not get the same menu as everybody else does, i orginally brought my PC from next but the manufacturer is Zoostorm i tried ringing them and they said that it is Microsofts job to deal with the product key licsensing not them, so after doing more research i found out how to rearm my Windows 7 copy but this is not going to last forever so i need help activating it, I am from the UK so any help would be appreciated, the following is my WGA diagnostic tool log.

     

    Edit: Just tried slui.exe again I forgot you mention that I get the error code: 0xC004E003, Description: The software licensing service reported that license evalution failed when I try to enter another product key it says that im running a OEM product key which I know is not Genuine. Not sure if this is of any significance

    Many Thanks

    Ben

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J82F3-2JTVV-733D2
    Windows Product Key Hash: 5UR6fwI9xv2haR/sC+0a+rfixxo=
    Windows Product ID: 00359-OEM-8992687-00236
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {ADC1F182-0654-4C09-AEB3-69083CD0F53D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ADC1F182-0654-4C09-AEB3-69083CD0F53D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733D2</PKey><PID>00359-OEM-8992687-00236</PID><PIDType>2</PIDType><SID>S-1-5-21-208707528-2274510286-1773513395</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0403   </Version><SMBIOSVersion major="2" minor="5"/><Date>20071126000000.000000+000</Date></BIOS><HWID>5DBB3607018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800236-02-2057-7600.0000-2492010
    Installation ID: 011175913562984082070996183765164244798790420771932292
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733D2
    License Status: Initial grace period
    Time remaining: 16080 minute(s) (11 day(s))
    Remaining Windows rearm count: 1
    Trusted time: 26/09/2010 10:07:59

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:9:2010 18:37
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAAABAAAABQABAAEAeqjCv8whkKa4kZSrDkwcm+bnXvGWthBFTAHmpdlHArQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      HPET            A_M_I_        OEMHPET
      MCFG            A_M_I_        OEMMCFG
      OEMB            A_M_I_        AMI_OEM
      SSDT            A_M_I_        POWERNOW

    Sunday, September 26, 2010 9:17 AM

Answers

  • The key installed is an OEM SLP key, the bios does not have a marker for it and it will never activate. Your computer, if sold to you by an authorized OEM with OEM windows then there must be a sticker on the bottom, side or back of your computer that has a COA key, you should install that COA key and activate by phone. If you can't find the sticker then call the manufacturer and ask them where the COA sticker is for the version of windows they provided with the PC.

    By law, they have to supply a COA sticker with every computer they sell loaded with windows. It will either be an OEM_COA, OEM system builder or retail key. THey can't sell a computer without that COA if it is loaded with windows.

    Again, look for the sticker, insert the key and activate by phone if online activation fails.

    Carl

    Sunday, September 26, 2010 4:02 PM

All replies

  • Unfortunately, the Windows 7 Home Premium installation DVD used to install Windows 7 is counterfeit and non-genuine (OEM SLP) for your computer.  In order to fix this issue, you will need to purchase a conventional "retail" "full version" edition of Windows 7 and perform a clean install.
    Carey Frisch
    Sunday, September 26, 2010 4:01 PM
    Moderator
  • The key installed is an OEM SLP key, the bios does not have a marker for it and it will never activate. Your computer, if sold to you by an authorized OEM with OEM windows then there must be a sticker on the bottom, side or back of your computer that has a COA key, you should install that COA key and activate by phone. If you can't find the sticker then call the manufacturer and ask them where the COA sticker is for the version of windows they provided with the PC.

    By law, they have to supply a COA sticker with every computer they sell loaded with windows. It will either be an OEM_COA, OEM system builder or retail key. THey can't sell a computer without that COA if it is loaded with windows.

    Again, look for the sticker, insert the key and activate by phone if online activation fails.

    Carl

    Sunday, September 26, 2010 4:02 PM