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zune Troubleshooting RRS feed

  • Question

  • My Zune software keeps crashing... I've uninstalled and re-installed, but the problems continue.... here's the error I'm getting - any ideas how to fix?

    Problem signature:
      Problem Event Name: BEX64
      Application Name: Zune.exe
      Application Version: 4.8.2345.0
      Application Timestamp: 4e3c45e4
      Fault Module Name: MSVCR90.dll
      Fault Module Version: 9.0.30729.6161
      Fault Module Timestamp: 4dace4e7
      Exception Offset: 00000000000552d4
      Exception Code: c0000417
      Exception Data: 0000000000000000
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: d774
      Additional Information 2: d774505802dddefb73a7a5f4019ecbf7
      Additional Information 3: 8a02
      Additional Information 4: 8a02b027a2dbe7bfbac7fddf4a43391e

    • Moved by Mike Kinsman Monday, November 12, 2012 6:50 PM off topoic (From:TechNet Website Feedback)
    • Moved by Max Meng Monday, November 19, 2012 8:45 AM (From:Office 2010 - IT Pro General Discussions)
    Sunday, November 11, 2012 6:04 PM

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